Advocacy & Service Coordination Lead

North LA County Regional Center (NLACRC); Santa Clarita (CA); Hybrid; USD 88,000 - 124,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Pre-Tax Flexible Spending Account

Life Insurance

Vision plan

Retirement plan - CalPERS

457/403(b) defer.comp.

Public Service Loan Forgiveness

3 weeks vacation + sick time + sabbat.

12 paid holidays

Hybrid – remote option

Job summary

North Los Angeles County Regional Center (NLACRC) is seeking a Consumer Services Supervisor to oversee program coordination for SCV School Age 3. The role involves advocacy, service arrangement, and interdepartmental collaboration to support individuals with developmental disabilities.

The position requires a Bachelor's or Master's in psychology/social work or related field, along with five years (or two years leadership with Master’s) and valid CA driver’s license.

Qualifications

• Bachelor’s Degree in psychology, social work, sociology, or related human services field or in a related field
• Five years of Regional Center experience
• Master's degree in psychology, social work, sociology, or related human services field or in a related field
• Two years of related professional/leadership experience
• Master’s Degree in an unrelated field
• Three to five years of related professional/leadership experience
• Three years of professional experience should include service coordination at a Regional Center or related experiences
• Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc. highly preferred.
• A valid CDL and transportation, or acceptable substitute, required for this position.

Responsibilities

• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.
• Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.

Skills

Family systems understanding

Person-centered planning

Independent and team work

Verbal and written communication

MS Word

MS Outlook

Education

Bachelor’s Degree in psychology/social work/sociology or related field

Five years Regional Center experience

Master's degree in psychology/social work/sociology or related field

Two years of related professional/leadership experience

Tools

MS Word

MS Outlook

Job description

North Los Angeles County Regional Center (NLACRC) is seeking a Consumer Services Supervisor to oversee program coordination for SCV School Age 3. The role involves advocacy, service arrangement, and interdepartmental collaboration to support individuals with developmental disabilities.

The position requires a Bachelor's or Master's in psychology/social work or related field, along with five years (or two years leadership with Master’s) and valid CA driver’s license.