Community Banking Specialist: Service & Transactions

COMMUNITY STATE BANK; Altoona (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

QCR Holdings, Inc. is seeking a Community Banker in our Retail Banking division to deliver excellent service to clients while processing deposits, withdrawals, transfers, and loan payments.

The role includes resolving inquiries, promoting bank products, and supporting a positive banking experience for the community. Responsibilities include balancing cash, handling teller tasks, following federal regulations, and collaborating with team members.

Qualifications

• High school diploma or equivalent.
• Previous banking or client service with cash handling.
• Excellent client service skills.
• Ability to prioritize and multitask in a demanding environment.
• Strong interpersonal and written communication capabilities.
• Accurate data entry using banking software and MS 365.

Responsibilities

• Process client transactions in a professional and efficient manner following policies and procedures.
• Accept payments for financial transactions and ensure tasks are processed accurately.
• Balance cash drawer and report cash differences.
• Maintain security and document transactions for federal regulation compliance.
• Promote bank products and services and refer clients to appropriate specialists.
• Assist with outreach and support for an inclusive, diverse culture.

Skills

Cash handling

Customer service

Banking software

Microsoft 365

Data entry

Education

High school diploma

Job description

QCR Holdings, Inc. is seeking a Community Banker in our Retail Banking division to deliver excellent service to clients while processing deposits, withdrawals, transfers, and loan payments.

The role includes resolving inquiries, promoting bank products, and supporting a positive banking experience for the community. Responsibilities include balancing cash, handling teller tasks, following federal regulations, and collaborating with team members.