Personal Banker: Grow Financial Wellness & Relationships

Commerce Bank; Peoria (IL); On-site; USD 42,744 - 52,104; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation

Paid personal time

Job summary

Commerce Bank in Peoria, IL seeks a Personal Banker to help customers improve their financial health and build lasting relationships. You’ll uncover needs, propose solutions, and work with colleagues to deliver exceptional service in a retail banking environment.

The role emphasizes needs-based conversations, sales goals, and digital solutions awareness, with a compensation range based on performance and location. Eligible for benefits and incentive programs.

Qualifications

• High School diploma or equivalent required.
• 1+ years sales or customer service experience required.
• Experience working in an environment with individual and team sales goals preferred.

Responsibilities

• Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
• Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
• Actively listen to our customers so you can make appropriate recommendations that match their needs.
• Educate customers on a variety of retail products and digital solutions that improves their financial wellness.
• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
• Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
• Be able to earn more than your base pay through our quarterly incentive program.

Skills

Sales skills

Customer service

Communication

Attention to detail

Adaptability

MS Office

Education

High School diploma

Sales/customer service experience (1+ yrs)

Tools

Microsoft Word

Excel

Outlook

Job description

Commerce Bank in Peoria, IL seeks a Personal Banker to help customers improve their financial health and build lasting relationships. You’ll uncover needs, propose solutions, and work with colleagues to deliver exceptional service in a retail banking environment.

The role emphasizes needs-based conversations, sales goals, and digital solutions awareness, with a compensation range based on performance and location. Eligible for benefits and incentive programs.