Personal Banker: Grow Careers, Guide Financial Wellness

Mercantil Commerce Bank; Columbia (IL); Hybrid; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Job summary

Commerce Bank in Columbia, Illinois is seeking a personable Personal Banker to help customers achieve their financial goals. In this role you will build lasting relationships, uncover banking needs, and provide tailored solutions while delivering high-quality service in-person and over the phone.

You will receive training, have opportunities to advance, and participate in a quarterly incentive plan. The position is located at 302 Southport Dr, Columbia, IL 62236 and requires a high school

Qualifications

• High School diploma or equivalent combination of education and experience required.
• 1+ years sales or customer service experience required.
• Experience working in an environment with individual and team sales goals preferred.
• Position may be filled as a Personal Banker I or II, depending on experience and education.

Responsibilities

• Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career.
• Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
• Actively listen to customers and make recommendations that match their needs.
• Educate customers on a variety of retail products and digital solutions that improve their financial wellness.
• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
• Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
• Be able to earn more than your base pay through our quarterly incentive program.

Skills

Sales skills

Customer service

Communication

Attention to detail

Team player

Adaptable

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Commerce Bank in Columbia, Illinois is seeking a personable Personal Banker to help customers achieve their financial goals. In this role you will build lasting relationships, uncover banking needs, and provide tailored solutions while delivering high-quality service in-person and over the phone.

You will receive training, have opportunities to advance, and participate in a quarterly incentive plan. The position is located at 302 Southport Dr, Columbia, IL 62236 and requires a high school