Community Banker: Client Service & Banking Solutions Expert

Community State Bank; Des Moines (IA); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

The Community Banker role at QCR Holdings, Inc. provides excellent client service while handling deposits, withdrawals, transfers, and loan payments. The position answers inquiries, resolves issues, and promotes bank products tailored to client needs.

Based in a retail banking environment, you will balance cash, ensure regulatory compliance, and contribute to a welcoming community presence. Some travel to other locations and occasional Saturday work may be required.

Qualifikationen

• Minimum high school diploma required.
• Experience in banking, client service or cash handling.
• Excellent client service and communication skills.
• Ability to multitask in a demanding environment.
• Accurate data entry with banking software.
• Proficiency with Microsoft 365 products.

Aufgaben

• Process client transactions professionally following policies and procedures.
• Accept payments and ensure tasks are accurate.
• Balance cash drawer and report discrepancies.
• Maintain security and document transactions.
• Identify potential fraud accounts and take action.
• Promote bank products and assist in outreach.
• Collaborate with team for positive customer experience.

Kenntnisse

Excellent client service

Interpersonal communication

Data entry accuracy

Ausbildung

High school diploma or equivalent

Tools

Banking software

Microsoft 365

Jobbeschreibung

The Community Banker role at QCR Holdings, Inc. provides excellent client service while handling deposits, withdrawals, transfers, and loan payments. The position answers inquiries, resolves issues, and promotes bank products tailored to client needs.

Based in a retail banking environment, you will balance cash, ensure regulatory compliance, and contribute to a welcoming community presence. Some travel to other locations and occasional Saturday work may be required.