Community Association Transition Specialist

Next Generation Management Services Llc; Florida; On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

40 hours sick PTO

40 hours vacation PTO

7 paid federal holidays

Professional development and training

Job summary

Next Generation Management & Accounting (NGMA) is seeking a Community Association Transition Specialist to join our Operations team in Sunrise, FL. This role focuses on onboarding and offboarding condominium, HOA, and cooperative associations across NGMA’s portfolio, coordinating with multiple departments to ensure a smooth start from Day 1.

You will work with Community Managers and departments such as Accounting, Client Relations, Vendor Relations, Communications, Applications, and Technology

Responsibilities

• Coordinate new association onboarding and offboarding projects from beginning to end.
• Maintain transition timelines, checklists, deadlines, and project trackers.
• Coordinate the collection of governing documents, financial records, contracts, insurance information, vendor records, homeowner data, and other association records.
• Track system configuration, homeowner portal setup, banking, payment processing, and other implementation activities.
• Coordinate Board onboarding and transition meetings.
• Communicate professionally with Boards, prior management companies, vendors, and internal teams.
• Identify missing information, delays, and potential risks before they impact implementation.
• Provide regular transition updates and follow up on outstanding action items.
• Maintain accurate transition documentation and help improve SOPs, templates, and processes.

Job description

Community Association Transition SpecialistAssistant Property Manager / Community Association OperationsNext Generation Management & Accounting (NGMA)Sunrise, FL | Full-TimeAbout NGMANext Generation Management & Accounting is a growing South Florida community association management company focused on doing things differently.We believe strong management starts with strong people, clear processes, modern technology, accountability, and a culture where team members are encouraged to grow.Our team works collaboratively across departments rather than operating in silos, and we continuously look for better ways to serve our communities and support our employees.For professionals coming from another management company, NGMA offers the opportunity to broaden your experience, work closely with multiple departments, learn new technology, and develop beyond the traditional property management career path.Ready for the Next Step in Your Community Association Management Career?If you have experience as an Assistant Property Manager, Community Association Administrator, Management Assistant, or Community Association Coordinator and are highly organized, detail-oriented, and good at keeping multiple priorities moving, this could be a strong next step.NGMA is seeking a Community Association Transition Specialist to join our Operations team.This is a unique role within community association management. Instead of being responsible for the daily operations of one community, you will help coordinate the onboarding and offboarding of condominium, HOA, and cooperative associations across our portfolio.You will work closely with Community Managers and departments including Accounting, Client Relations, Vendor Relations, Communications, Applications, and Technology to ensure each new association is fully operational and ready for service from Day 1.What You'll DoCoordinate new association onboarding and offboarding projects from beginning to end.Maintain transition timelines, checklists, deadlines, and project trackers.Coordinate the collection of governing documents, financial records, contracts, insurance information, vendor records, homeowner data, and other association records.Work across departments to ensure operational setup is completed on schedule.Track system configuration, homeowner portal setup, banking, payment processing, and other implementation activities.Coordinate Board onboarding and transition meetings.Communicate professionally with Boards, prior management companies, vendors, and internal teams.Identify missing information, delays, and potential risks before they impact implementation.Provide regular transition updates and follow up on outstanding action items.Maintain accurate transition documentation and help improve SOPs, templates, and processes.Who We're Looking ForYou do not need previous experience working specifically in a Transition Department.We are especially interested in candidates who already understand community association management and want to expand their experience into operations and project coordination.You may be a strong fit if you have worked as a:Assistant Property ManagerAssistant Community Association ManagerCommunity Association AdministratorProperty Management AdministratorManagement AssistantCommunity Association CoordinatorOperations CoordinatorWhat Will Make You SuccessfulYou are likely to succeed in this position if you:Are exceptionally organized and detail-oriented.Can manage multiple deadlines and projects simultaneously.Take ownership and follow tasks through to completion.Are comfortable following up when information is outstanding.Communicate professionally with Boards, managers, vendors, and team members.Identify potential problems early and escalate appropriately.Enjoy creating structure, maintaining checklists, and keeping projects moving.Are comfortable learning and using new technology.Preferred Experience2+ years of experience in community association management, property management, operations, administration, or project coordination.Previous condominium, HOA, or cooperative association experience strongly preferred.Florida community association management experience is a plus.Experience supporting a Community Association Manager or Property Manager is highly desirable.Familiarity with association financials, governing documents, vendors, insurance, homeowner records, applications, and Board operations.Experience with CINC Systems is a plus.Experience with Zoom Workplace, including Zoom Meetings, Team Chat, Docs, or other collaboration tools, is a plus.Experience with Google Workspace, Microsoft Office, and workflow or project-management platforms is preferred.An associate's or bachelor's degree is preferred but not required when equivalent industry experience is available.What Success Looks LikeSuccess in this role means new associations are organized, operationally ready, and positioned for a smooth start with NGMA.You will help ensure:Transition milestones are completed on time.Required records and information are properly tracked.Internal departments understand their responsibilities.Issues are identified and resolved early.Boards receive organized and professional communication.Transition documentation is accurate and complete.This role provides significant exposure to multiple areas of community association management and is an excellent opportunity for someone looking to develop stronger operations, project management, and leadership experience.Compensation, Schedule & BenefitsHourly Rate: $21.00–$24.00 per hourSchedule: Monday–Friday | 40 hours per week | 1-hour lunch breakBenefitsMedical, dental, and vision insurance40 hours of sick PTO40 hours of vacation PTO7 paid federal holidaysProfessional development and training opportunitiesOpportunities for career advancementAccess to modern technology and collaborative workplace toolsSupportive, team-oriented work environmentIf you understand community association management and are ready to take the next step beyond the traditional Assistant Property Manager role, we encourage you to apply.