Community Association Manager (LCAM) - Pensacola Region

associacareers; Santa Rosa Beach (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Disability insurance

Wellness programs

Job summary

Associa is seeking a Licensed Community Association Manager (LCAM) to join our team in Santa Rosa Beach, FL. The role involves managing relationships with boards and homeowners, traveling to associations for meetings, and coordinating annual disclosures and financial packages.

You will review monthly financials, prepare management summaries, and advise the Board on capital expenditures to maintain community standards. Strong communication and customer service are essential.

Qualifications

• Florida LCAM license is required.
• Experience in Community Management or related field.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent customer service and conflict resolution skills.
• Strong written and verbal communication.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Skills

Customer service

Conflict resolution

Time management

Communication

Education

Florida LCAM License

Tools

Microsoft Office

Job description

Associa is currently looking for a Licensed Community Association Manager (LCAM) to join our team in Santa Rosa Beach, FL. As a Portfolio Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (LCAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements:

• Valid Florida Community Association Manager (LCAM) License
• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person

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