Community Association Manager

Associa; Pleasanton (CA); On-site; USD 80,000 - 85,000; Full time

Job summary

Associa is seeking a Community Association Manager to join our team in Pleasanton, CA. You will work closely with clients and vendors, serving as the primary liaison with the Association Board of Directors and homeowners.

This full-time role requires travel to client associations for meetings, inspections, and community events. The position involves preparing disclosure and financial documents, reviewing monthly reports, and advising on capital expenditures to maintain community standards.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in business correspondence (grammar, structure, punctuation, etc.).
• Proficient in customer service and conflict resolution.
• Able to work effectively with others in person and in group setting.
• Able to prioritize, manage time, and meet deadlines.

Responsibilities

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community's appearance and operation.
• Other duties as assigned

Skills

MS Office

Community Management

Customer Service

Conflict Resolution

Teamwork

Time Management

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associais currentlylooking for a CommunityAssociationManager(CAM)to join our team.As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in thisroleyou will need great customer serviceskillsandtheability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have beendesignatedGreat Place to Work for six consecutiveyearsand many of our locations are awarded as Best and Brightest.

Employment Type: Full Time

Compensation: $80,000 to $85,000 depending on experience

Location: 7901 Stoneridge Dr Suite 207, Pleasanton, CA 94588

How will you make an impact?

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparingannual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulkmailing of samewithin thetime framesset by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary issubmittedto the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committeesregardingmajor capital expenditures asrequiredtomaintainthe desiredcommunity'sappearance and operation.
• Otherduties as assigned

Requirements

• Proficiencyin Microsoft Office (word, excel, outlook)
• Experience in Community Management,customer service,hospitalityor other related industry
• Proficiencyin typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in groupsetting
• Able to prioritize, manage time, and meet deadlines.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.