Community Association Manager: Board Liaison & Operations

associacareers; Dedham (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Wellness Programs

Job summary

Associa is seeking a Community Association Manager to join our team in Dedham, MA. You will work closely with clients and vendors, and partner with other Associa departments to support HOA communities.

The ideal candidate has strong customer service and organizational skills, with the ability to manage multiple projects. Responsibilities include board liaison, site visits, annual disclosures, and financial report review.

Qualifications

• Experience in Community Management or related field.
• Strong customer service and hospitality background.
• Proficient business correspondence (grammar, structure, punctuation, spelling).
• Ability to work effectively with others in person and in group settings.
• Able to prioritize, manage time and meet deadlines.

Responsibilities

• Act as primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, and attend community events as needed.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing within set time frames.
• Review monthly financial reports and ensure management summaries are submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors regarding major capital expenditures to maintain community appearance and operation.

Skills

Customer service

Communication

Conflict resolution

Time management

Team collaboration

Tools

Microsoft Office

Job description

Associa is seeking a Community Association Manager to join our team in Dedham, MA. You will work closely with clients and vendors, and partner with other Associa departments to support HOA communities.

The ideal candidate has strong customer service and organizational skills, with the ability to manage multiple projects. Responsibilities include board liaison, site visits, annual disclosures, and financial report review.