Community Association Manager

associacareers; Los Gatos (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Disability insurance

Job summary

Associa is seeking a Community Association Manager (CAM) to support homeowners associations, work closely with boards and vendors, and coordinate with other Associa departments to deliver great service.

You will manage multiple projects, travel to client associations for meetings and inspections, prepare annual disclosures and financial packages, review reports, and recommend capital expenditures.

Location: Los Gatos, CA; salary: $75,000–$80,000, DOE.

Qualifications

• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong customer service and conflict resolution skills.

Responsibilities

• Liaise with HOA boards and homeowners as needed.
• Travel to client associations for meetings, inspections, and events.
• Prepare disclosure packages, annual notices, and financial statements.
• Review monthly financial reports and provide capital expenditure recommendations.
• Oversee correspondence and maintain accurate documentation.

Skills

Customer service

Conflict resolution

Time management

Teamwork

Microsoft Office

Tools

Microsoft Office Suite

Job description

Associa is currently looking for a Community Association Manager (CAM) to join our team. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Employment Type: Full Time

Compensation: $75,000 to $80,000 depending on experience

Location: 485 Alberto Way ste. 210 Los Gatos, CA 95032

How will you make an impact?

The Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community's appearance and operation.
• Other duties as assigned
• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.