Community Association Manager

associacareers; Pleasanton (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Disability insurance

Wellness programs

Professional development

Job summary

Associa, a national leader in community association management, seeks a Community Association Manager (CAM) to support boards, homeowners, and vendors across multiple associations. You will coordinate with Associa departments to ensure smooth operations and superior client service, while managing deadlines and complex projects.

The CAM will travel to association sites as needed, prepare annual disclosures, review financials, and recommend capital expenditures to maintain community standards.

Qualifications

• Minimum 3+ years in community management or related field.
• Strong customer service and hospitality experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication.
• Ability to manage multiple projects and deadlines.
• Experience coordinating with HOA boards and homeowners.
• Strong attention to detail and organization.

Responsibilities

• Act as primary liaison with HOA boards and homeowners.
• Travel to client associations to attend meetings and events as needed.
• Prepare annual disclosure packages and notices for homeowners.
• Review monthly financial reports and summaries for the board.
• Advise boards on major capital expenditures to maintain community appearance and operation.
• Other duties as assigned.
• Proficiency in business correspondence and professional communication.
• Maintain strong customer service and conflict resolution.
• Able to prioritize, manage time, and meet deadlines.

Skills

Customer service

Hospitality

Microsoft Office

Conflict resolution

Time management

Board liaison

Tools

Microsoft Office

Job description

Associais currentlylooking for a CommunityAssociationManager(CAM)to join our team.As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in thisroleyou will need great customer serviceskillsandtheability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have beendesignatedGreat Place to Work for six consecutiveyearsand many of our locations are awarded as Best and Brightest.

Employment Type: Full Time

Compensation: $80,000 to $85,000 depending on experience

Location:7901 Stoneridge Dr Suite 207, Pleasanton, CA 94588

Howwill youmake an impact?

The Community Association Manager (CAM) helps thecompany grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.

• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.

• Preparingannual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulkmailing of samewithin thetime framesset by state statute or governing documents.

• Reviewing monthly financial reports and ensuring management summary issubmittedto the association Board of Directors.

• Providing and/or overseeing recommendations to the Association Board of Directors and committeesregardingmajor capital expenditures asrequiredtomaintainthe desiredcommunity'sappearance and operation.

• Otherduties as assigned

• Proficiencyin Microsoft Office (word, excel, outlook)

• Experience in Community Management,customer service,hospitalityor other related industry

• Proficiencyin typical business correspondence (grammar, structure, punctuation, spelling, etc.).

• Proficient in Customer Service and conflict resolution

• Able to work effectively with others in person and in groupsetting

• Able to prioritize, manage time, and meet deadlines.