Community Association Manager

associacareers; New Hampshire; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Disability Insurance

Wellness & Development

Job summary

Associa is seeking a Community Association Manager to join our Gilford, NH team. In this role you will work closely with clients and vendors and coordinate with Associa departments to deliver exceptional service.

The CAM will travel to client associations, prepare required disclosures and financial packages, review reports, and support board governance. Candidates should have strong customer service skills and the ability to manage multiple projects effectively.

Qualifications

• Experience in Community Management, customer service, hospitality or related industry.
• Proficient in business correspondence (grammar, structure, punctuation, spelling).
• Proven ability to manage multiple projects and deadlines.

Responsibilities

• Serve as or oversee liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings and events.
• Prepare annual disclosure packages, meeting notices, and financial statements.
• Review monthly financial reports and communicate summaries to boards.
• Recommend capital expenditures to maintain community appearance and operations.
• Proficient with Microsoft Office and customer service excellence.

Skills

Customer service

Hospitality

Conflict resolution

Communication

Time management

Teamwork

Tools

Microsoft Office

Job description

Associa is currently looking for a Community Association Manager to join our team in Gilford, NH. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person