Community Association Manager

associacareers; Bedford (NH); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k

Disability insurance

Wellness and development initiatives

Job summary

Associa is seeking a Senior Community Association Manager (CAM) to join our Bedford, NH team. You will work closely with our clients and vendors, and partner with other Associa departments.

To be successful you will need great customer service skills and the ability to work on multiple projects. The Community Association Manager oversees liaison work, travels to associations for meetings and inspections, and prepares annual documents and financial packages for homeowners.

Qualifications

• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board and the CAM's interface with homeowners.
• Excellent business correspondence: grammar, structure, punctuation, spelling.
• Conflict resolution techniques and professional communication skills.
• Strong customer service skills and self-motivation with time management.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings, perform inspections, and attend events.
• Prepare annual disclosure packages, meeting notifications, and financial statements.
• Review monthly financial reports and ensure management summary is submitted to the board.
• Provide recommendations to the Board and committees regarding major expenditures.

Skills

Customer service skills

Strong communication skills

Time management

Team player

Self-motivated

Detail oriented

Proactive

Tools

Microsoft Office

Job description

Associa is currently looking for a Senior Community Association Manager (CAM) to join our team in Bedford, NH. As a Senior Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.