Community Association Lead - Operations & Compliance

Dsi-Real-Estate-Group,-Inc; Madison (WI); On-site; USD 60,000 - 85,000; Full time

Job summary

DSI Real Estate Group, LLC is seeking a Community Association Manager to provide leadership and operational oversight for Wisconsin communities. You will act as the primary liaison between the Board, homeowners, residents, vendors, and staff, ensuring compliance with governing documents and applicable laws while delivering exceptional service.

Key duties include budgeting, contract oversight, inspections, and coordinating meetings.

Qualifications

• 3-5 years community association management strongly preferred
• Proficiency in Microsoft Outlook, Word and Excel
• Basic proficiency in Microsoft PowerPoint
• Possess exceptional interpersonal skills with the ability to work effectively with diverse personalities while demonstrating professionalism, tact, flexibility, and sound judgment
• Possess organizational and administrative skills, such as meeting preparation, documentation, record-keeping, and basic budgeting and financial review
• Possess effective communication and interpersonal skills, including clear written and verbal communication, conflict resolution, and a customer-service mindset
• Strong planning, organizational, and problem-solving skills, with the ability to prioritize competing responsibilities and effectively manage multiple communities
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions

Responsibilities

• Responsible for operations and administrative management of assigned communities
• Oversee maintenance and repair activities, preventative maintenance, community improvement projects, capital projects, and regular property inspections
• In partnership with the Board, prepare and implement annual budgets, review financial reports and payables, and monitor delinquencies and collection efforts
• Prepare and coordinate Board meetings, including required notices, agendas, management reports, supporting documentation, meeting attendance, and follow-up on key priorities and action items
• Develop and maintain positive relationships and ongoing communications with Board members, homeowners, vendors, contractors, and community staff
• Obtain competitive bids, oversee vendor and contractor performance, and ensure contract, insurance, and service requirements are maintained
• Ensure compliance with community governing documents, company policies, and applicable federal, state, and local laws while providing exceptional customer service to Board members and homeowners

Skills

Interpersonal skills

Organizational skills

Communication skills

Problem-solving

Customer-service mindset

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

DSI Real Estate Group, LLC is seeking a Community Association Manager to provide leadership and operational oversight for Wisconsin communities. You will act as the primary liaison between the Board, homeowners, residents, vendors, and staff, ensuring compliance with governing documents and applicable laws while delivering exceptional service.

Key duties include budgeting, contract oversight, inspections, and coordinating meetings.