Community Associate: Hospitality & Member Experience

CENTRL Office; El Segundo (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

CENTRL Office is seeking a Community Associate for the South Bay location in El Segundo. You will support day-to-day operations, answer inquiries, and help create an exceptional sense of community for members.

Collaborate with the General Manager and location team to coordinate events, manage front-desk duties, and ensure a high standard of hospitality. The role requires in-person presence, strong communication, and teamwork.

Qualifications

• 2 years in-person customer service experience required
• 1 year of hospitality experience preferred but not required
• 1 year in a professional office environment required
• 1 year of co-working experience preferred but not required
• Exceptional organizational and multitasking skills
• Strong written and verbal communication skills
• Ability to connect and engage with people

Responsibilities

• Support day-to-day operations with the General Manager and location team
• Enhance member experiences and build community
• Provide high level of hospitality to members and guests
• Greet and assist members and guests, answer phones, emails and Slack
• Assist with member events, parking permits, elevator cards, and office setup
• Maintain spaces, kitchens, meeting rooms, and common areas
• Assist with mail, deliveries, and move-outs as needed

Skills

Customer service

Hospitality

Office environment

Communication

Job description

CENTRL Office is seeking a Community Associate for the South Bay location in El Segundo. You will support day-to-day operations, answer inquiries, and help create an exceptional sense of community for members.

Collaborate with the General Manager and location team to coordinate events, manage front-desk duties, and ensure a high standard of hospitality. The role requires in-person presence, strong communication, and teamwork.