Community Aide (NCS) - Baltimore City Fire Department

City of Baltimore; Baltimore (MD); On-site; USD 21,000 - 41,000; Full time

Job summary

City of Baltimore is seeking an Executive Assistant to support the BCFD executive leadership with confidential administrative tasks, policy implementation, and project coordination. The role requires discretion, strong written and verbal communication, and the ability to liaise with City agencies and external stakeholders.

A 6-month probation is mandatory for all hires. The position is located in Baltimore, with standard city benefits and opportunities to contribute to public service across

Qualifications

• Education: High school diploma or GED required; a bachelor’s degree is preferred.
• Three years of executive-level administrative support experience.
• Equivalency may be considered with related experience.

Responsibilities

• Provide advice, staff assistance, and confidential administrative support to BCFD executive leadership.
• Coordinate policy implementation, priorities, and special projects.
• Prepare reports, correspondence, and briefing materials for leadership review.
• Serve as liaison among leadership, City agencies, and external stakeholders.
• Coordinate executive meetings, monitor action items, and maintain confidential records.
• Screen correspondence and communications, protecting sensitive information.

Skills

Executive administrative support

Policy coordination

Research and reporting

Confidential handling

Effective communication

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range: $15.00 - $30.00 Hourly
Hiring Range: $30.00 Hourly

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary

The Executive Assistant position provides advice, staff assistance, and confidential administrative support to BCFD executive leadership. Coordinates policy implementation, executive priorities, special projects, and follow-up on leadership decisions. Researches administrative matters, prepares reports and correspondence, and serves as a liaison among leadership, department staff, City agencies, and external stakeholders.

Essential Functions

• Assists leadership in developing and implementing administrative policies, procedures, practices, and long-term goals.
• Interprets approved directives for staff, monitors implementation, and identifies issues requiring executive attention.
• Conducts research and completes confidential or special assignments.
• Compiles and analyzes administrative and statistical information; prepares briefing materials, reports, recommendations, and correspondence for executive review or signature.
• Investigates and resolves sensitive administrative problems and complaints at leadership’s request, within delegated authority.
• Coordinates executive meetings and supporting materials, records decisions, and maintains action items, responsible parties, and deadlines.
• Attends confidential administrative and operational meetings and follows up with managers on implementation of decisions and assigned work.
• Coordinates scheduling and administrative priorities.
• Screens correspondence, calls, and visitors; responds to matters within delegated authority and refers significant or sensitive issues to leadership. Maintains organized, confidential executive records and correspondence.
• Accompanies or represents leadership at public and governmental meetings as assigned.
• Communicates approved positions, reports meeting outcomes, and coordinates follow-up with department managers, City agencies, and other stakeholders.
• Monitors assigned activities for adherence to applicable laws, regulations, program policies, and guidelines.
• Identifies concerns for leadership review and performs related duties consistent with the classification.

Minimum Qualifications

Education: Have a high school diploma or GED. A bachelor’s degree from an accredited college or university, preferred.

AND

Experience: Have three (3) years of experience performing executive-level administrative support work.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, And Abilities

• Knowledge of the principles and practices of public administration.
• Ability to plan, organize, and coordinate administrative functions in a governmental organization.
• Ability to develop, implement, and interpret policies, procedures, and directives.
• Ability to research and compile administrative reports and documents and analyze planning reports and statistical information.
• Ability to handle confidential materials and sensitive situations with discretion, tact, and diplomacy.
• Ability to communicate effectively orally and in writing and maintain effective working relationships.
• Administrative ability to manage competing assignments, coordinate follow-up, and support executive priorities.

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.