Office Support, Community Aide (NCS) - Department of Recreation and Parks

City of Baltimore; Baltimore (MD); On-site; USD 28,000 - 34,000; Full time

Job summary

The City of Baltimore is seeking a Front Desk/Clerical Assistant to support the Department of Recreation and Parks, Human Resources Office. The role reports to BCRP’s Chief of Human Resources and follows a standard 8:30 a.m.–4:30 p.m. schedule at the Administrative Office in Baltimore, MD.

Responsibilities include answering calls, assisting with recruitment, data entry, filing, and general office tasks. A high school diploma and 1 year of related experience are required; a Maryland Class C

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: At least 1 year of customer service and clerical experience.
• Equivalency notes: Combination of education and experience acceptable.
• Licenses: Valid Maryland Class C Noncommercial driver's license or equivalent – provisional licenses not acceptable.
• Note: Upload a copy of your valid driver’s license with the application.

Responsibilities

• Answer telephones, respond to inquiries, and forward messages.
• Fill in at the front desk as scheduled or needed.
• File personnel and general records.
• Assist with recruitment and hiring for various employee types.
• Enter or update data in spreadsheets.
• Operate office machines and PCs.
• Order and maintain office supplies.
• Perform other related work as required.

Skills

Customer service

Clerical

Data entry

Front desk

Office equipment

Education

High school diploma or GED

Tools

Photocopier

Scanners

Fax machines

Personal computer

Job description

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here

You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divinations/benefits

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range: $20.00 - $25.00 Hourly

Starting Pay: $20.00 Hourly

Job Summary

This position works within the Department of Recreation and Parks, Human Resources Office and reports to BCRP’s Chief of Human Resources and will also take direction from the HR Generalists. The typical work hours are Monday thru Friday, 8:30 a.m. – 4:30 p.m. to include an unpaid one-hour lunch break. The work location is at BCRP’s Administrative Office located within Druid Hill Park at 3001 East Drive, Baltimore, MD 21217.

Essential Functions

• Answering telephones, responding to general inquiries and taking & forwarding messages
• Fill in at the front desk as scheduled or needed
• Filing personnel and general files
• Assisting with the recruitment and hiring process for all types of employees including, permanent full-time, seasonal, part-time, temporary and contractual
• Assist with entering or updating data in spreadsheets
• Operate a variety of office machines, such as, photocopier, scanners, fax machines, and personal computers
• May order and maintain office supplies
• Performs other related work as required.

Minimum Qualifications

Education: Have graduated with a high school diploma or GED equivalent.

Experience: Have one year of customer service and clerical experience.

Equivalency Notes: Have an equivalent combination of education and experience.

Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE.

NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING.

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Financial Disclosure

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER