Community Aide - Department of General Services

City of Baltimore; Baltimore (MD); On-site; USD 21,000 - 41,000; Full time

Job summary

The City of Baltimore is seeking a Community Aide to support facilities maintenance operations and fleet services. You will assist skilled trades staff, perform general maintenance and custodial duties, and help with administrative and customer service tasks to keep City facilities and fleet operations running smoothly.

The role requires at least one year of custodial work experience, familiarity with basic trades (painting, carpentry, masonry, plumbing or electrical), and strong customer

Qualifications

• Minimum one year of experience in cleaning or custodial work.
• Knowledge of painting, carpentry, masonry, plumbing or electrical trades.
• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced, team-oriented environment.

Responsibilities

• Assist Building Repairers or Fleet staff with repair, maintenance, and operational support tasks.
• Perform minor painting, carpentry, custodial, or general maintenance duties.
• Conduct visual inspections and report maintenance or safety issues.
• Lead or assist with cleanup and organization after repairs or weather events.
• Respond to City emergencies or inclement weather in support of operations.
• Maintain storeroom, rotate stock, track supplies, and enter data.
• Perform housekeeping to ensure safe, organized workspaces.
• Follow safety procedures and supervisor instructions.

Skills

Painting

Carpentry

Masonry

Plumbing

Electrical

Job description

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.

THIS IS A NON-CIVIL SERVICE POSITION

SALARY RANGE: $15.00 - $30.00 HOURLY

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.

Job Summary

The Community Aide supports the Department of General Services by assisting with facilities maintenance operations and/or fleet service coordination. This role provides hands‑on support to skilled trades staff, performs general maintenance and custodial duties, and assists with administrative, customer service, and compliance‑related functions to ensure City facilities and fleet operations run efficiently and safely.

Essential Functions

• Assists Building Repairers or Fleet staff with repair, maintenance, and operational support tasks, including priming and painting walls; installing, repairing, or replacing doors, ceilings, floorboards, windows, or supporting fleet equipment and vehicle operations.
• Performs minor painting, carpentry, custodial, or general maintenance duties as assigned in facilities or fleet environments.
• Conducts visual inspections of City‑owned facilities, fixtures, equipment, or fleet assets and reports maintenance, safety, or operational issues to supervisors.
• Leads or assists with cleanup and organization following repairs, maintenance work, emergencies, or weather‑related events.
• Responds to City emergencies or inclement weather events in support of facilities or fleet operations, as required.
• Maintains an orderly storeroom, rotates stock, tracks supplies, and enters inventory or materials data into computerized systems.
• Performs general housekeeping and cleanliness duties to ensure safe, organized, and functional workspaces.
• Follows established safety procedures, departmental policies, and supervisor instructions while supporting daily operations.

Education And Experience Requirements

• One (1) year of experience in cleaning, custodial work.

Preferred

• Experience in facilities support and maintenance, customer service, or administrative support, skilled trades assistance, or fleet operations is preferred.

Knowledge, Skills, And Abilities

• Knowledge of the tools, materials, techniques and equipment of four of the five following areas: painting, carpentry, masonry, plumbing or electrical trades.
• Knowledge of cleaning materials and methods.
• Ability to perform minor painting and carpentry duties.
• Strong customer service and communication skills.
• Ability to multitask and work effectively in a fast‑paced, team‑oriented environment.
• Ability to follow instructions.
• Ability read gauges and monitor furnaces.

Background Check

Eligible candidates under final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six‑month.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER