Community Aide (NCS) - Baltimore City Fire Department

Baltimore City; Baltimore, Northern (MD, KY); Hybrid; USD 21,000 - 41,000; Full time

Job summary

The City of Baltimore is hiring a Community Aide (NCS) to support the Baltimore City Fire Department's executive leadership. This full-time, non-civil service role coordinates policy implementation, prepares reports, and assists with leadership decisions.

You will handle confidential materials, arrange meetings, and liaise with City agencies and external partners. A high school diploma or GED is required; a bachelor’s degree is preferred, with three years of executive support experience expected.

Qualifications

• High school diploma or GED; bachelor’s degree preferred.
• Three years of executive-level administrative support experience.

Responsibilities

• Provide confidential administrative support to BCFD executive leadership.
• Coordinate policy implementation and special projects.
• Prepare reports, correspondence, and briefing materials.
• Schedule meetings and manage action items and deadlines.
• Represent leadership at meetings and liaise with stakeholders.

Skills

Public administration knowledge

Organizational skills

Communication skills

Discretion

Diplomacy

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

## Community Aide (NCS) - Baltimore City Fire DepartmentApply: 401 E Fayette St: Full time: Posted Yesterday: End Date: November 30, 2026 (30+ days left to apply): R0019774**THIS IS A NON-CIVIL SERVICE POSITION** ***Salary Range:******$15.00 - $30.00 Hourly*** ***Hiring Range:******$30.00 Hourly*****Get to Know Us**Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefitshere*:* https://humanresources.baltimorecity.gov/hr-divisions/benefits**Job Summary**The Executive Assistant position provides advice, staff assistance, and confidential administrative support to BCFD executive leadership. Coordinates policy implementation, executive priorities, special projects, and follow-up on leadership decisions. Researches administrative matters, prepares reports and correspondence, and serves as a liaison among leadership, department staff, City agencies, and external stakeholders.**Essential Functions*** Assists leadership in developing and implementing administrative policies, procedures, practices, and long-term goals.* Interprets approved directives for staff, monitors implementation, and identifies issues requiring executive attention.* Conducts research and completes confidential or special assignments.* Compiles and analyzes administrative and statistical information; prepares briefing materials, reports, recommendations, and correspondence for executive review or signature.* Investigates and resolves sensitive administrative problems and complaints at leadership’s request, within delegated authority.* Coordinates executive meetings and supporting materials, records decisions, and maintains action items, responsible parties, and deadlines.* Attends confidential administrative and operational meetings and follows up with managers on implementation of decisions and assigned work.* Coordinates scheduling and administrative priorities.* Screens correspondence, calls, and visitors; responds to matters within delegated authority and refers significant or sensitive issues to leadership. Maintains organized, confidential executive records and correspondence.* Accompanies or represents leadership at public and governmental meetings as assigned.* Communicates approved positions, reports meeting outcomes, and coordinates follow-up with department managers, City agencies, and other stakeholders.* Monitors assigned activities for adherence to applicable laws, regulations, program policies, and guidelines.* Identifies concerns for leadership review and performs related duties consistent with the classification.**Minimum Qualifications****Education:** Have a high school diploma or GED. A bachelor’s degree from an accredited college or university, preferred. **AND** **Experience:** Havethree (3) years of experience performing executive-level administrative support work.**OR** **Equivalency Notes:** Have an equivalent combination of education and experience.**Knowledge, Skills, and Abilities*** Knowledge of the principles and practices of public administration.* Ability to plan, organize, and coordinate administrative functions in a governmental organization.* Ability to develop, implement, and interpret policies, procedures, and directives.* Ability to research and compile administrative reports and documents and analyze planning reports and statistical information.* Ability to handle confidential materials and sensitive situations with discretion, tact, and diplomacy.* Ability to communicate effectively orally and in writing and maintain effective working relationships.* Administrative ability to manage competing assignments, coordinate follow-up, and support executive priorities.**Additional Information****Background Check**Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.**Probation**All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.