Community Aide (NCS) - Baltimore City Fire Department

Mayor and City Council of Baltimore; Baltimore (MD); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Life insurance and AD&D

FSA plans

Wellness programs

Job summary

City of Baltimore is seeking an Executive Assistant to provide confidential administrative support to executive leadership and coordinate policy implementation with city agencies and stakeholders.

The role involves preparing reports, managing schedules, and ensuring follow-up on leadership decisions. Candidates should have a high school diploma or GED, with a bachelor’s degree preferred, and at least three years of executive support experience.

Qualifications

• Knowledge of public administration principles and practices.
• Ability to plan, organize, and coordinate administrative functions in a governmental organization.
• Ability to develop, implement, and interpret policies and directives.
• Ability to research and prepare administrative reports and documents.

Responsibilities

• Provide advice and confidential staff support to executive leadership.
• Coordinate policy implementation and follow-up on leadership decisions.
• Prepare reports, correspondence, and briefing materials for executive review.
• Coordinate meetings, manage calendars, and track action items and deadlines.
• Represent leadership at public meetings as assigned.

Skills

Public administration

Policy interpretation

Communication skills

Organizational ability

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $15.00 - $30.00 Hourly Hiring Range: $30.00 Hourly

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations.

If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team!

The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary

The Executive Assistant position provides advice, staff assistance, and confidential administrative support to BCFD executive leadership. Coordinates policy implementation, executive priorities, special projects, and follow-up on leadership decisions. Researches administrative matters, prepares reports and correspondence, and serves as a liaison among leadership, department staff, City agencies, and external stakeholders.

Essential Functions

Assists leadership in developing and implementing administrative policies, procedures, practices, and long-term goals. Interprets approved directives for staff, monitors implementation, and identifies issues requiring executive attention. Conducts research and completes confidential or special assignments. Compiles and analyzes administrative and statistical information; prepares briefing materials, reports, recommendations, and correspondence for executive review or signature. Investigates and resolves sensitive administrative problems and complaints at leadership’s request, within delegated authority. Coordinates executive meetings and supporting materials, records decisions, and maintains action items, responsible parties, and deadlines. Attends confidential administrative and operational meetings and follows up with managers on implementation of decisions and assigned work. Coordinates scheduling and administrative priorities. Screens correspondence, calls, and visitors; responds to matters within delegated authority and refers significant or sensitive issues to leadership. Maintains organized, confidential executive records and correspondence. Accompanies or represents leadership at public and governmental meetings as assigned. Communicates approved positions, reports meeting outcomes, and coordinates follow-up with department managers, City agencies, and other stakeholders. Monitors assigned activities for adherence to applicable laws, regulations, program policies, and guidelines. Identifies concerns for leadership review and performs related duties consistent with the classification.

Minimum Qualifications

• Have a high school diploma or GED.
• A bachelor’s degree from an accredited college or university, preferred.
• Have three (3) years of experience performing executive-level administrative support work.
• Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Knowledge of the principles and practices of public administration.
• Ability to plan, organize, and coordinate administrative functions in a governmental organization.
• Ability to develop, implement, and interpret policies, procedures, and directives.
• Ability to research and compile administrative reports and documents and analyze planning reports and statistical information.
• Ability to handle confidential materials and sensitive situations with discretion, tact, and diplomacy.
• Ability to communicate effectively orally and in writing and maintain effective working relationships.
• Administrative ability to manage competing assignments, coordinate follow-up, and support executive priorities.

Additional Information

• Background Check: Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
• Probation: All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.
• Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.
• The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.
• Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

Equal Opportunity Statement

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

In the City of Baltimore we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more? Explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! Questions regarding the application process should be directed to the Department of Human Resources Office of Recruitment at [phone], 711 (TTY), 7 E. Redwood Street, 16th Floor, Baltimore, MD 21202 or send an email to Recruitment