Community Access & Intake Coordinator

Pathways-Forward; Harrisburg (Dauphin County); On-site; USD 45,000 - 46,000; Full time

Benefits offered by this job

Generous PTO

Student loan forgiveness PSLF

Flexible schedule

Job summary

Pathways Forward is seeking a compassionate Service Access Coordinator to oversee intake, eligibility verification, registration, and waiver administration for children and adults with ID/ASD. This in-person role supports timely, person-centered access to services.

Join a collaborative team dedicated to improving lives, with competitive pay, comprehensive benefits, and opportunities for professional growth in a community-focused organization serving Harrisburg and surrounding areas.

Qualifications

• Bachelor’s degree plus two years of relevant experience, or Master's degree plus one year, or Associate’s degree with four years.
• Bilingual abilities are a plus.
• Must pass Act 33 and Act 34 clearances, FBI background check, and driving record checks as required.

Responsibilities

• Provide outreach to the community, raising awareness of our services and engaging with individuals, families, and local entities.
• Respond promptly to inquiries and referrals through various channels.
• Conduct initial registration and eligibility verification for individuals requesting services.
• Assist individuals and families with applications for medical assistance and related benefits.
• Maintain accurate records in the Home & Community Services Information System (HCSIS).
• Facilitate communication regarding rights and choices available to individuals and families.
• Collaborate with various stakeholders to ensure quality service delivery and compliance with regulatory standards.
• Participate in quality assurance activities and support incident management processes.

Skills

Bilingual (Spanish or Nepali)

Communication

Organizational skills

Interpersonal skills

Driver's license

Education

Bachelor's degree in human services

Master's degree in human services

Associate's degree with four years of experience

Job description

Pathways Forward is seeking a compassionate Service Access Coordinator to oversee intake, eligibility verification, registration, and waiver administration for children and adults with ID/ASD. This in-person role supports timely, person-centered access to services.

Join a collaborative team dedicated to improving lives, with competitive pay, comprehensive benefits, and opportunities for professional growth in a community-focused organization serving Harrisburg and surrounding areas.