Communications Systems Operator (CSO) Liaison

Abacus Technology Corporation; Maryland; On-site; USD 120,000 - 150,000; Full time

Job summary

Abacus Technology Corporation is a Federal government contractor providing IT services and solutions with a focus on Defense, Civilian, and Intelligence customers. The role involves tracking and assisting executive aircraft in flight with communications issues, and supporting incident response and trend analysis.

You'll use C2 tools and Mattermost to support in-flight communications, advise leadership on Mission Communications System operations for C-32/C-40/C-37 aircraft, and troubleshoot MCS

Qualifications

• 8+ years experience in communications systems support.
• Bachelor’s degree in a related field.
• US citizen and hold a current Top Secret clearance.

Responsibilities

• Track and assist Executive Aircraft in flight with communications issues, respond to incident calls, and support trend analysis efforts.
• Utilize various Command and Control (C2) tools, and chat software (e.g. Mattermost) to support Executive Aircraft while in flight.
• Provide Government leadership with expert guidance on the operations of the Mission Communications System (MCS) on-board C-32, C-40, and C-37 Executive Aircraft.
• Provide expert troubleshooting guidance to Communications Systems Operators on-board C-32, C-40, and C-37 Executive Aircraft during MCS anomalies and/or outages.
• Review and provide recommendations on the effectiveness of flight monitoring solutions utilizing various web-based tools developed by Commercial Satellite Communications (COMSATCOM) providers.

Skills

Communications systems support

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Job description

• Full-time

Company Description

Abacus Technology Corporation is a Federal government contractor and provider of enterprise information technology (IT) services and solutions. For nearly 40 years, we’ve developed effective partnerships with government and industry to tackle business challenges and pressures for Federal Defense, Civilian, and Intelligence customers. Abacus maintains core competencies in: IT Infrastructure Support, Network Operations and Maintenance, Communication Solutions, Systems Engineering and Integration, Cyber Security / Information Assurance, Application Development, Program Management, and Business Transformation.

Job Description

• Track and assist Executive Aircraft in flight with communications issues, respond to incident calls, and support trend analysis efforts.
• Utilize various Command and Control (C2) tools, and chat software (e.g. Mattermost) to support Executive Aircraft while in flight.
• Provide Government leadership with expert guidance on the operations of the Mission Communications System (MCS) on-board C-32, C-40, and C-37 Executive Aircraft.
• Provide expert troubleshooting guidance to Communications Systems Operators on-board C-32, C-40, and C-37 Executive Aircraft during MCS anomalies and/or outages.
• Review and provide recommendations on the effectiveness of flight monitoring solutions utilizing various web-based tools developed by Commercial Satellite Communications (COMSATCOM) providers.

Qualifications

8+ years experience in communications systems support. Bachelor’s degree in a related field. Must have subject matter expertise of the Mission Communications Systems (MCS) of the C-32A, C-40B/C, and/or C-37A/B aircraft. Able to work proactively and effectively communicate orally and in writing with all levels of an organization. Able to work independently as well as a team member under tight deadlines with changing priorities. Proficient in Microsoft Office applications. Must be a US citizen and hold a current Top Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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