Communications Systems Operator (CSO) Liaison

Abacus Technology; Camp Springs (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Abacus Technology is seeking a Communications Systems Operator (CSO) Liaison to provide technical support for an enterprise program at Joint Base Andrews. This is a full-time position located on-site in Camp Springs, MD.

The CSO Liaison will track and assist Executive Aircraft in flight with communications issues and respond to incident calls. Qualified candidates have 8+ years of experience in communications systems support, a related Bachelor's degree, expertise in Mission Communications

Qualifications

• 8+ years experience in communications systems support.
• Bachelor's degree in a related field.
• Must be a US citizen and hold a current Top Secret clearance.
• Subject matter expertise of the Mission Communications Systems (MCS) for the C-32A, C-40B/C, and/or C-37A/B aircraft.

Responsibilities

• Track and assist Executive Aircraft in flight with communications issues.
• Respond to incident calls, and support trend analysis efforts.
• Utilize various Command and Control (C2) tools and chat software to support Executive Aircraft while in flight.
• Provide expert guidance on the operations of the Mission Communications System (MCS) on-board C-32, C-40, and C-37 Executive Aircraft.
• Provide expert troubleshooting guidance to Communications Systems Operators on-board during MCS anomalies and/or outages.
• Review and provide recommendations on the effectiveness of flight monitoring solutions utilizing web-based tools.

Skills

Oral and written communication

Independent worker

Team collaboration

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Locations: US-MD-Camp Springs

Overview

Abacus Technology is seeking a Communications Systems Operator (CSO) Liaison to provide technical support for an enterprise program at Joint Base Andrews. This is a full-time position.

Responsibilities

• Track and assist Executive Aircraft in flight with communications issues, respond to incident calls, and support trend analysis efforts.
• Utilize various Command and Control (C2) tools, and chat software (e.g. Mattermost) to support Executive Aircraft while in flight.
• Provide Government leadership with expert guidance on the operations of the Mission Communications System (MCS) on-board C-32, C-40, and C-37 Executive Aircraft.
• Provide expert troubleshooting guidance to Communications Systems Operators on-board C-32, C-40, and C-37 Executive Aircraft during MCS anomalies and/or outages.
• Review and provide recommendations on the effectiveness of flight monitoring solutions utilizing various web-based tools developed by Commercial Satellite Communications (COMSATCOM) providers.

Qualifications

8+ years experience in communications systems support. Bachelor's degree in a related field. Must have subject matter expertise of the Mission Communications Systems (MCS) of the C-32A, C-40B/C, and/or C-37A/B aircraft. Able to work proactively and effectively communicate orally and in writing with all levels of an organization. Able to work independently as well as a team member under tight deadlines with changing priorities. Proficient in Microsoft Office applications. Must be a US citizen and hold a current Top Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled