Communications Specialist, Operations Division

TQSolutions; Towson (MD); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

22 days annual leave

Up to 17 holidays

Health, life and retirement plans

Tuition remission

Job summary

Towson University seeks a Communications Specialist for the Operations Division to develop, manage, and coordinate division content and communications.

The role emphasizes messaging for Public Safety, divisional projects, and engagement across campus. Telework up to two days per week is possible after probation; a Bachelor's and three years of experience in marketing/communications are preferred. Towson offers strong benefits and tuition remission.

Qualifications

• Bachelor's degree and three years of professional work experience in marketing/communications, project management or outreach/engagement.
• Demonstrated ability to identify audience needs and create engaging content for multiple mediums and channels.
• Experience managing social media platforms, content management, and clear messaging with stakeholders.

Responsibilities

• Develop, update and manage content for Campus Operations Division webpages and communications.
• Highlight divisional news to build awareness and engage the university community.
• Coordinate timely writing, editing and distribution of Operations messages via email and TU Today.
• Create engaging content for Division social channels and monitor effectiveness of communications.
• Collaborate with stakeholders to support compliance and alignment with divisional plans.
• Prepare annual Operations division report with metrics and initiatives.
• Prepare remarks and presentations for senior leadership.
• Undertake special projects as assigned.

Skills

Marketing communications

Project management

Outreach

Content creation

Social media management

Web content management

Stakeholder collaboration

Content strategy

Education

Bachelor's degree

Master’s degree (preferred)

Job description

Job Description - Communications Specialist, Operations Division (260000P3)

Job Description

Communications Specialist, Operations Division - ( 260000P3 )

Job Summary

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation’s great colleges to work for. Located north of Baltimore, TU currently enrolls over 20,000 students and is the second-largest university in the prestigious University System of Maryland.Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community.

Responsibilities and Duties

• Telework may be available for this position up to two days per week following the completion of 90 of service in good standing.
• Develop, update and manage content for Campus Operations Division administrative webpages. Partner with division stakeholders to improve messaging, enhance employee engagement, maintain accurate and timely information and ensure the ease of navigation for all users. While supporting all units within the division, the primary focus is on Public Safety. This will require the CS to develop a thorough understanding of the division’s diverse operational functions to accurately convey information and ensure communications achieve their intended purpose.
• Highlight and promote divisional news and information for the University and surrounding community. Ensure communication builds awareness and understanding of divisional projects and initiatives that support employee well-being and stewardship of resources.
• Facilitates and coordinates the timely writing, editing, and distributing of Operations related messages via email and/or TU Today. Work with leadership teams to develop and highlight effective messaging. Actively solicit information from various departments to develop and distribute divisional newsletters. Identify stories and successes to highlight within the Operations division. Works closely with AVP Public Safety to templates and notifications for Clery and Emergency situations are reviewed, updated for accuracy and are distributed timely. The public safety responsibilities can occasionally require after hours responses for critical and emergency/time urgent situations.
• Develop, create and coordinate engaging content for social media channels for all units in Campus Operations with a focus on Public Safety. Monitor and analyze effectiveness of various communication mediums and messages and recommend suggestions for improvement.
• Assist with additional outreach projects within the division. Build collaborative relationships with key stakeholders inside and outside the University to include supporting compliance efforts linking between the subject matter experts and the greater campus community.
• Coordinate annual report for Operations division; including metrics, initiatives, and key accomplishments to include working directly with the office of assessment on the overall Divisional Strategic plan while also communicating, coordinating and reviewing individual department strategic plans to ensure divisional and institutional alignment.
• Prepare remarks, presentations, and other documents for Sr. VP of Campus Operations and other directors/AVPs in the division.
• Special projects as assigned.

Qualifications and Skills

• Minimum Qualifications:
  • Bachelor's degree and three years professional work experience related to marketing/communications, project management, outreach/engagement.
  • Demonstrated ability to identify wants/needs of diverse audiences and create engaging content for various mediums in line with content strategy; demonstrated experience managing and maintaining professional social media platform; demonstrated ability to manage, oversee, track, and analyze effectiveness of communications; demonstrated experience developing, maintaining, overseeing and/or collaborating on content management and navigation of websites; demonstrated ability to collaborate with key stakeholders on communication and clear messaging; familiarity with design templates and online platforms; creative thinking and decision making; detail oriented to ensure accuracy of content.
• Preferred qualifications:
  • Experience working with multiple internal stakeholders & community partners and experience working with public safety organizations.
  • Master’s degree in communications or related field.

Salary and Benefits

• Targeted hiring range at $60,000-$65,000 annually
• 22 days of annual leave
• up to 17 holidays
• personal and sick days
• excellent health, life, and retirement plans
• tuition remission
• TU also offers a variety of great perks and discounts

Organization

Operations

Primary Location

Main Campus

Job Posting

Sep 22, 2026

Towson University is an Equal Opportunity Employer.

If you need a reasonable accommodation for any part of the employment process, please send an email to: [e-mail]

Towson University is a smoke-free campus.