Police Communications Operator

National Police; Maryland; Hybrid; USD 41,000 - 50,000; Full time

Job summary

Towson University is seeking a full-time Police Communications Operator to perform a variety of police communications and related clerical duties in the central communications center of the University Police Department. The position operates 24/7, is ESSENTIAL personnel, and requires working various shifts including weekends and holidays.

Responsibilities include answering emergency and non-emergency calls, providing radio communications, recording information, coordinating with local agencies,

Qualifications

• High School diploma or equivalent and 2 years of clerical or related experience, such as dispatching or emergency communications.
• Must have basic computer skills and experience with Windows-based systems and alarm systems.
• Qualifications may be substituted per policy with 30 college credits equaling one year of experience.

Responsibilities

• Answers emergency and non-emergency telephones and police radios.
• Provides radio communications for University Police officers and Public Safety Officers on campus.
• Initiates and receives information and requests for services from allied law enforcement agencies.
• Monitors/reacts to thirty additional telephone lines connected to the campus emergency telephone system.
• Receives and records information and requests for police services in-person and via telephone reporting of criminal offenses and accidents.
• Initiates and receives telephonic communications with local police departments and emergency centers via dedicated cable for relaying referral police, medical and other emergency information.
• Monitors and maintains radio communications with campus departments which work in cooperation with University Police to ensure mutual support is provided and to maintain public safety and protection of University property.
• Operates various computer terminal/equipment internal to the operations of the department and equipment leased from external agencies.

Skills

Clerical experience

Emergency communications

Basic computer skills

Education

High School diploma or equivalent

Job description

Salary: $45,375 annually

Position Summary:

Towson University is currently accepting applications for a full-time Police Communications Operator to perform a variety of Police Communications and related clerical duties in the central communications center of the University Police Department. This position operates 24 hours per day, 7 days per week. This position is classified as ESSENTIAL personnel and candidates will be required to work various shifts, including weekends and holidays.

Essential Functions:

• Answers emergency and non-emergency telephones and police radios.
• Provides radio communications for University Police officers and Public Safety Officers on campus.
• Initiates and receives information and request for services from allied law enforcement agencies.
• Monitors/reacts to thirty additional telephone lines connected to the campus emergency telephone system.
• Receives and records information and request for police services in-person and via telephone reporting of criminal offenses and accidents.
• Initiates and receives telephonic communications with local police departments and emergency centers via dedicated cable for relaying referral police, medical and other emergency information.
• Monitors and maintains radio communications with campus departments which work in cooperation with University Police to ensure mutual support is provided and to maintain public safety and protection of University property.
• Operates various computer terminal/equipment internal to the operations of the department and equipment leased from external agencies.

Requirements:

• High School diploma or equivalent and 2 years of clerical or related experience, such as dispatching or emergency communications.
• Candidate must possess basic computer skills and experience working with windows-based communications systems and alarm systems.
• Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience on a year-for-year basis with 30 college credits being equivalent to one year of experience.