Academic Program Specialist - Dean's Office

Towson University; Towson (MD); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Tuition remission

Full benefits

Paid holidays

Job summary

Towson University, located north of Baltimore, seeks an Academic Program Specialist to support college-level student success initiatives and advising through the Office of the Dean. The role involves serving as a primary contact for students, faculty, staff, and visitors, and providing broad administrative support to the Associate Dean.

You will assist with graduate interdisciplinary programs, advising, and student success initiatives, including scheduling, enrollment data management, and

Qualifications

• Bachelor's degree required.
• One year of administrative staff experience.
• General knowledge of business English, spelling, and grammar.

Responsibilities

• Serves as key contact for students, faculty, staff, and visitors and oversees Dean's Suite operations.
• Provides administrative support to Associate Dean including calendar management, correspondence, and reports.
• Supports graduate interdisciplinary studies programs and student success initiatives; works with graduate program staff and student workers.

Skills

Administrative support

Communication

Time management

Education

Bachelor's degree

Tools

PeopleSoft

SSC

Job description

Job Summary

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivate the intellectual and personal growth of the entire university community.

College of Liberal Arts Overview

The College of Liberal Arts provides a foundation for the intellectual and cultural life of the university through its contributions to liberal arts education for all students. Emphasizing excellence in teaching and learning, the college offers challenging curricula in diverse majors, disciplines and interdisciplinary programs. CLA strives to impart a spirit of curiosity, creativity, and critical thinking; to promote integrity and tolerance; and to encourage students and faculty to be engaged and informed citizens. CLA is committed to improving our communities, our societies and the world.

Academic Program Specialist Position

The College of Liberal Arts is accepting application for an Academic Program Specialist. The Academic Program Specialist will support college level student success initiatives including academic programs, departments, and college advising through the Office of the Dean.

Responsibilities and Duties

• Serves as key contact for students, faculty, staff, and visitors and general oversight of the outer office of Dean's Suite. This includes engagement in person, e-mail, virtual meetings as needed, and phone. Interactions include but are not limited to responding to questions, providing information, and reporting of classroom and building issues/problems to the appropriate person.


• Provides administrative support to Associate Dean. This may include screening calls; coordinating calendars, arranging appointments and meetings; processing correspondence, reports and documents, assisting with student appeals, advising, and special projects.


• Supports graduate interdisciplinary studies programs, advising and student success initiatives, including accelerated programs, college advisor, interdisciplinary program directors, and associated faculty/adjuncts. Works with student workers employed for student success initiatives.


• Collects and enters information needed for database systems related to enrollment management and assists with scheduling of graduate courses as directed. As directed assists with re-enrollment review and support, creates reports using PeopleSoft or SSC. May assist with review of academic class schedules; monitoring of class and program enrollment; creates reports using PeopleSoft or SSC. Assist with assignment of LBPS advisors; maintains and updates student records; executes and manages faculty/adjunct contracts


• Maintains Graduate Interdisciplinary program and other assigned budgets including related financial transactions using designated software.


• Compiles, updates, and maintains records related to assigned administrative processes (e.g. academic timeline). Provides administrative support for various graduate academic and UG advising programs. This includes work to: complete forms; assist with preparation of a variety of documents; edit, format and revise materials created by others; proofread for grammatical, typographical and basic content errors; compose and respond to routine inquiries as instructed; create routine reports. Ensures that all required forms and documentation are complete.


• Maintains Interdisciplinary budgets and related financial transactions using designated software.

Qualifications and Skills

Required Qualifications

• Bachelor's degree.


• One year experience in administrative staff work.

General knowledge of business English, spelling, and grammer. General knowledge of and skill in the use of word processing, database, and spreadsheet software to produce documents and maintain information. Skill in performing basic mathematical computations. Ability to present statistical material in table, chart, or graph form. Ability to plan, organize, and prioritize multiple tasks and assignments. Ability to handle confidential and sensitive matters with tact and discretion. Ability to communicate effectively orally and in writing. Ability to understand and follow oral and written instructions. Ability to establish and maintain effective working relationships. Ability to operate computers and other office equipment. Ability to train, supervise, and evaluate personnel.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Preferred Qualifications

• Two years of experience performing administrative and operations support functions.


• Proficiency in software databases (e.g. PeopleSoft and SSC).

Salary and Benefits

$46,736 annually and full University benefits that include annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click here. TU also offers a variety of great perks and discounts, which can be found here.

Organization

Academic Affairs Division

Primary Location

Main Campus

Job Posting

Sep 17, 2026