Communications Specialist II — Admissions & Front Desk

State of South Carolina; South Carolina; On-site; USD 36,000 - 52,000; Full time

Job summary

Trident Technical College is seeking a Communications Specialist in the Office of Admissions to answer and transfer calls on a multi-line system and provide friendly, professional service. You will triage information requests, stay updated on campus activities, and assist with public communications while performing receptionist duties and serving on committees.

A high school diploma and experience in communications, switchboard operations, or related fields are required to ensure effective

Qualifications

• High school diploma and two years of related experience.
• Excellent customer service and clear communication skills.
• Knowledge of telephone equipment and relevant computer programs.

Responsibilities

• Answers and transfers calls on a multi-line system with friendly, professional service.
• Triages caller requests and routes them to appropriate departments.
• Provides routine information and stays updated on campus activities.
• Performs receptionist duties and serves on committees.

Skills

Customer service

Clear communication

Telephone equipment knowledge

Independent work

Education

High school diploma

Tools

Telephone systems

Job description

Trident Technical College is seeking a Communications Specialist in the Office of Admissions to answer and transfer calls on a multi-line system and provide friendly, professional service. You will triage information requests, stay updated on campus activities, and assist with public communications while performing receptionist duties and serving on committees.

A high school diploma and experience in communications, switchboard operations, or related fields are required to ensure effective