Communications Specialist

Aditi Consulting; Plano (TX); On-site; USD 55,104 - 61,992; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Plan Participation

10 Paid Days Off

Commuter Benefits

Life Insurance

Disability Insurance

Job summary

An established industry player is seeking a Retail Operations & Communications Specialist to enhance internal communications and operational initiatives. In this dynamic role, you will collaborate with key stakeholders to ensure effective messaging that drives engagement and sales readiness. Your creativity will shine as you develop innovative communication channels and manage various projects from start to finish. If you thrive in a fast-paced environment and possess strong communication and project management skills, this opportunity is perfect for you. Join a team that values collaboration and innovation, and make a significant impact on retail operations.

Qualifications

• 4-6 years of experience in communications or project management is preferred.
• Strong experience in corporate or field sales communications.

Responsibilities

• Lead internal communications campaigns and manage multiple projects.
• Develop communication solutions and standard operational procedures.

Skills

Communication Skills

Project Management

Problem Solving

Collaboration

Attention to Detail

Education

BA/BS in Journalism or Communications

Equivalent Work Experience

Tools

Microsoft Office Suite

Adobe Suite

Microsoft SharePoint

Job description

This range is provided by Aditi Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40.00/hr - $45.00/hr

Summary:

The Retail Operations & Communications specialist will support internal field communications and operational initiatives that drive field sales readiness, execution, and engagement. The ideal candidate is a self-starter who thrives in a fast-paced, highly-collaborative and innovative work environment. This role will primarily be responsible for developing, implementing and platforms that keep company field sales employees informed and engaged in all aspects of the retail business. The Retail Operations & Communication Specialist will support operational initiatives and provide communication counsel and support across various field and corporate leaders and teams.

Role & Responsibilities:

• Collaborate directly with key stakeholders to drive consistent execution of internal communication messages in support of business needs and strategy, according to a calendar in alignment with a communications style guide.
• Lead internal communications campaigns that educate and inform employees, drive awareness of tools and resources, and direct them to take action in key initiatives.
• Develop and drive innovative communication solutions, including the implementation of new channels and applications.
• Develop standard operational procedures, checklists, and guides in collaboration with various stakeholders.
• Lead and manage multiple projects from conception to completion, set goals and gather metrics to measure success.
• Support field team inputs on store list updates and provide information to cross functional teams for monthly updates.
• Manage onboarding/off boarding of all field associates including administrative management, systems, uniforms, field tools, checklists execution and reporting, field training process, reporting and communication to field leaders.
• Support retail-wide communications priorities that will help drive the business and improve field operational readiness and execution.
• Adept at communicating with an operational lens, with keen understanding how to create and deliver content for various audiences.
• Ability to thrive in a challenging, demanding, and rapidly changing environment with a “can-do” spirit and flexibility.
• Host town halls and other drive time Webex meetings for large field team.
• Collaborate with teams on survey creation and implementation in field visit system.
• Act as an advocate for the field and corporate teams while being a conduit between the teams.
• Additional duties and responsibilities as assigned by management.
• A result oriented, self-starter who can run with projects while keeping key stakeholders updated on progress, opportunities and issues.
• Collaborative, flexible mindset to develop and implement new initiatives, while continuing to drive awareness and participation in existing programs.
• Quick learner with an ability to manage multiple projects, focus on priorities, possess a high attention to detail, and think on his/her feet in a dynamic, fast-paced environment.
• Demonstrate ability and initiative in making decisions and problem solving independently even in the absence of complete information while considers all relevant factors.
• Create strong relationships with colleagues across the company to drive solutions.
• Strong sense of urgency and a passion for flawless execution.
• Extremely comfortable with quickly learning new systems and processes.
• Independent, ability to work autonomously, and can take full charge of responsibilities, but not afraid to ask for guidance when needed.
• Strong time and project management skills – able to prioritize and handle multiple tasks with concurrent and competing deadlines.
• Willing to travel nationally, about 10% of the time.

Minimum Qualifications:

• BA/BS degree in journalism, public relations, communications, operations or other relevant area of study, or equivalent work experience in the retail, direct sales, technology, or telecommunications industry.
• 4-6 years of experience in related field desirable, though not required.
• Experience working in a corporate environment is preferred.
• Experience in corporate or field sales communications, retail operations, or project management with a focus on internal and executive communications.
• Strong experience working in a matrixed organization with different stakeholders and a broad variety of responsibilities.
• Excellent communication, writing and editing skills.
• Proficient skills in Microsoft Suite (Excel (Pivots & Vlookups), Word and PowerPoint).
• Experience with Adobe Suite and Microsoft SharePoint.

Pay Transparency: The typical base pay for this role across the U.S. is: $40.00 - $45.00 per hour. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying to this position, you agree to Aditi’s use of AI technology including calls from an AI Voice Recruiter.