Content Strategist III

Aditi Consulting; New York (NY); On-site; USD 75,768 - 82,656; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Plan Participation

Paid Time Off

Commuter Benefits

Life Insurance

Disability Insurance

Job summary

An established industry player is seeking passionate individuals for a role that combines technical writing and content strategy. This entry-level position focuses on enhancing user experience through effective communication and collaboration with various teams. You will be responsible for creating and refining content that supports innovative features used by millions. If you thrive in a dynamic environment and have a knack for simplifying complex information, this opportunity is perfect for you. Join a team that values diverse backgrounds and encourages contributions to achieve collective goals.

Qualifications

• 2+ years in technical writing or content strategy role.
• Experience with content writing for Generative AI.

Responsibilities

• Write and improve Help Center articles and customer support responses.
• Collaborate with various stakeholders to simplify complex concepts.

Skills

Technical Writing

Content Strategy

Critical Thinking

Multitasking

Editorial Judgment

Education

Bachelor's degree in English or relevant field

Tools

Content Management Systems (CMS)

Content Analytics Tools

Project Management Tools

Job description

This range is provided by Aditi Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55.00/hr - $60.00/hr

Payrate: $ 55.00 - $ 60.00/hr.

Job Description

We need people with a passion for both the product and an outstanding user experience - those who constantly look for solutions to problems and evaluate ways to be more efficient and effective. We are a team that thrives on people identifying ways they can contribute to get the job done. Our collective unique backgrounds and strengths help us to reach team goals. Using your start-up mindset and your experience with smartphones, you will help support and test awesome features used by millions of current users.

Responsibilities

• Write, edit, test and improve Help Center articles and customer support responses based on content strategy.
• Write, edit, test and improve content to enable Generative AI.
• Apply, maintain, and evangelize content standards and best practices.
• Collaborate with Operations, Product Management, Legal, Communications, Engineering, and other stakeholders to explain complicated product and policy concepts in simple, jargon-free language.

Minimum Qualifications

• Bachelor's degree from the United States (or equivalent university degree from another country) in English or another relevant field.
• 2+ years working in a technical writing or content strategy role.
• 6+ months experience working in content writing for Generative AI.
• Demonstrated critical thinking skills and track record of editorial judgment around complex and sensitive topics to manage large content sets that enable Generative AI.
• Demonstrated ability to plan and write online help content and customer support responses for social media platforms and/or mobile apps.
• Demonstrated ability to multitask and manage competing priorities.
• Experience with content management systems (CMS).
• Experience with content analytics tools.
• Experience with project management tools.

Pay Transparency

The typical base pay for this role across the U.S. is: $ 55.00 - $ 60.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying to this position, you agree to Aditi’s use of AI technology including calls from an AI Voice Recruiter.

Seniority level

Entry level

Employment type

Contract

Job function

Marketing, Public Relations, and Writing/Editing

Industries

IT Services and IT Consulting