Communications Specialist

Texas A&M University System; Commerce (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

East Texas A&M University is seeking a Communications Specialist within the Dean Grad Studies & Research team. This role serves as the primary communications and administrative resource for the Graduate School, interpreting admissions requirements and policies.

The position coordinates communications with students, faculty, and staff, evaluates international credentials, and maintains informational resources.

Responsibilities

• Serves as a primary communications resource for the Graduate School, independently responding to inquiries from prospective students, current students, faculty, and staff and determining when issues require escalation or specialized review.
• Coordinates the receipt, distribution, and routing of departmental correspondence, admissions materials, and official documents, ensuring timely processing and compliance with Graduate School procedures.
• Coordinates front office operations by monitoring supply inventories and equipment needs, identifying operational requirements, and facilitating procurement, maintenance, and service requests to support departmental activities.
• Reviews and maintains Graduate School communications, webpages, electronic forms, and informational materials to ensure compliance with university policies, accuracy of information, and effective communication with stakeholders.
• Assists with Graduate School projects, events, and special initiatives that support departmental operations and student engagement.
• Develops and maintains cross-functional expertise in Graduate School operations, admissions processes, and student services to support operational continuity, workflow coordination, and resolution of service-related issues.
• Interprets and communicates graduate admissions requirements, policies, procedures, and deadlines to students, faculty, and staff, exercising judgment in applying established guidelines and determining appropriate responses to unique situations.
• Serves as a liaison between applicants, academic departments, and Graduate School staff to resolve admissions and enrollment-related issues.
• Reviews admissions-related documentation for completeness and compliance with university requirements; identifies discrepancies, determines necessary follow-up actions, and communicates requirements to applicants and academic departments.
• Develops, coordinates, and distributes Graduate School communications and marketing materials, including newsletters and informational campaigns, to support student engagement, recruitment e

Job description

Job Title

Communications Specialist

Agency

East Texas A&M University

Department

Dean Grad Studies & Research

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Summary

The Communications Specialist, under general supervision, serves as a primary communications and administrative resource for the Graduate School. The position independently interprets and communicates graduate admissions requirements, policies, and procedures; evaluates international academic credentials; coordinates communications with students, faculty, and staff; and maintains Graduate School informational resources. The position exercises independent judgment in resolving routine and moderately complex issues and provides guidance to student employees and graduate assistants.

DUTIES & RESPONSIBILITIES

• Serves as a primary communications resource for the Graduate School, independently responding to inquiries from prospective students, current students, faculty, and staff and determining when issues require escalation or specialized review.
• Coordinates the receipt, distribution, and routing of departmental correspondence, admissions materials, and official documents, ensuring timely processing and compliance with Graduate School procedures.
• Coordinates front office operations by monitoring supply inventories and equipment needs, identifying operational requirements, and facilitating procurement, maintenance, and service requests to support departmental activities.
• Reviews and maintains Graduate School communications, webpages, electronic forms, and informational materials to ensure compliance with university policies, accuracy of information, and effective communication with stakeholders.
• Assists with Graduate School projects, events, and special initiatives that support departmental operations and student engagement.
• Develops and maintains cross-functional expertise in Graduate School operations, admissions processes, and student services to support operational continuity, workflow coordination, and resolution of service-related issues.
• Interprets and communicates graduate admissions requirements, policies, procedures, and deadlines to students, faculty, and staff, exercising judgment in applying established guidelines and determining appropriate responses to unique situations.
• Serves as a liaison between applicants, academic departments, and Graduate School staff to resolve admissions and enrollment-related issues.
• Reviews admissions-related documentation for completeness and compliance with university requirements; identifies discrepancies, determines necessary follow-up actions, and communicates requirements to applicants and academic departments.
• Develops, coordinates, and distributes Graduate School communications and marketing materials, including newsletters and informational campaigns, to support student engagement, recruitment e