Student Worker: Registrar's Office/Graduation- Office Assistant

Texas A&M University; Commerce (TX); On-site; USD 17,000 - 19,000; Part time

Job summary

Texas A&M University in Commerce, TX seeks a Student Worker for the Registrar's Office/Graduation Office to assist with ceremonies, records, and front-desk support. You will help prepare for graduation events, mail diplomas, and maintain student records with attention to accuracy.

Role emphasizes customer service, professionalism, and the ability to multitask in a busy office environment. Work hours are set to fit a student schedule at the Commerce campus.

Qualifications

• Customer service and professionalism expected in office support.
• Stable computer skills for data entry and records.
• Ability to listen and communicate clearly with students.

Responsibilities

• Assist Graduation and DegreeWorks Coordinator with ceremonies preparation and staging.
• Mail diplomas and Academic Distinction items to students.
• Update student records in Banner and DegreeWorks systems.
• Answer calls to the Graduation Office's main number.
• Scan and index documents into Laserfiche for retention.
• Shred sensitive documents after required holding time.
• Support Registrar staff at campus events like Mane Event and Graduation.

Skills

Customer Service

Computer Knowledge

Quality Focus

Problem Solving

Listening

Phone Skills

Multi-tasking

Job description

Job Title

Student Worker: Registrar's Office/Graduation- Office Assistant

Agency

East Texas A&M University Department Registrar

Proposed Minimum Salary

$12.00 hourly

Job Location

Commerce, Texas

Job Type

Student Worker

Job Description

Student workers in the Registrar's Office/Graduation Office serve the University by assisting current students with questions; providing excellent customer support and service, and ensuring satisfaction within the office environment. Student workers will be expected to display professionalism, courtesy, and competence in all duties such as:

• Assist Graduation and DegreeWorks Coordinator with various aspects of graduation including preparing for ceremonies, planning and staging, and duties the day(s) of graduation
• Mail correspondences to students, such as diplomas, Academic Distinction medallions, etc.
• Update and review student records within the Banner system and DegreeWorks
• Answer phone calls made to the Graduation Office's main number
• Scan and index sensitive documents into Laserfiche repository for processing and retention
• Shred sensitive documents after required holding time has expired
• Assist Registrar Staff during campus-sponsored events such as Mane Event and Graduation ceremonies
• Other duties as assigned

Knowledge & Skill Requirements

Customer Service Computer Knowledge Quality Focus Problem Solving Listening Phone Skills Multi-tasking

Position Details

• Job title: Student Worker
• Position type: On Campus Student Employment
• Work-Study program: No
• All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
• Equal Opportunity/Veterans/Disability Employer.

Employer Statement

Welcome to East Texas A&M University, where We Transform Lives. That transformation can begin right here with student employment. Whether you are an undergraduate student worker, a work-study student, or a graduate assistant, on-campus employment offers the opportunity to gain valuable experience, build professional skills, and earn income while pursuing your education. As a proud Lion, your success is our mission. Student worker positions are part-time roles available throughout the university in a variety of departments and offices. These roles help students gain hands‑on experience in a professional setting. Graduate assistantships offer opportunities to teach, conduct research, or assist in academic departments while continuing your graduate education.

Work Hours and Eligibility

• May work up to 19 hours per week while classes are in session
• May work full-time during breaks and summer if enrolled for the upcoming fall
• Must not work during scheduled class times
• Open to all actively enrolled students regardless of financial aid status
• Students do not need to be enrolled during summer if they plan to return in the fall
• Work-study positions are need-based jobs funded through federal or state financial aid programs and allow students to earn money to help pay for educational expenses.
• Must be awarded federal or state work-study through Financial Aid
• May work up to 19 hours per week during the semester
• Must not work during scheduled class times
• Positions are limited to the amount awarded and must follow program guidelines

Graduate Assistantships

• To qualify, students must:
• Be fully admitted to a graduate program (not provisional or non‑degree)
• Be in good standing with a minimum 3.0 GPA
• Be enrolled in courses each term of the assistantship
• Meet specific credit hour and subject requirements for teaching or lab roles
• Non-native English speakers must demonstrate language proficiency
• Research assistants must complete Responsible Conduct in Research training

Work‑Study/Assistantship Hours

• Work up to 20 hours per week, depending on the appointment
• May have teaching or research assignments, or provide administrative support