Communications Officer

Nationwide Children's Hospital Inc; Columbus, Northern (OH, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH seeks a Communications Officer to receive and transmit emergency information for Protective Services. The role involves monitoring CCTV, prioritizing calls, and dispatching responders across the campus, with weekend shifts required.

Requirements include a High School Diploma or GED; an Associate’s degree is preferred. Training lasts 4–6 weeks, and an IAHSS Basic Security Officer course is required within six months at the employee’s expense with

Qualifications

• High school diploma or equivalent required.
• Associate’s degree and/or equivalent law enforcement/military experience preferred.
• IAHSS Basic Security Officer training within six months (at employee’s expense; reimbursement after completion).
• Ability to read and comprehend policies, statutes, and regulatory publications.
• Excellent customer service and multitasking abilities.

Responsibilities

• Documents designated communications and events in the incident reporting system.
• Answers and prioritizes emergent and non-emergent calls.
• Monitors CCTV cameras and access control systems.
• Dispatches appropriate parties to incidents on or surrounding campus.
• Notifies Protective Services officers of incoming helicopters and EMS.
• Acts as a liaison regarding visitor visitation and employee day-to-day activities.

Skills

Customer service

Interpersonal skills

Policy compliance

Multitasking

Communication

Education

High School Diploma or GED

Associate’s Degree (preferred)

Job description

## Communications OfficerApply: Main Campus, Columbus, OH: Full time: Posted 5 Days Ago: R-28077**Overview:****Schedule**: 5:45am-2:15pm (Full Time, Benefits Eligible)**Required to work every Saturday and Sunday****Location:**611 E Livingston AveColumbus, Ohio 43205United States**Job Description Summary:**Receives and transmits emergency and urgent information via radio, computer, and telephone to Protective Services personnel.**Job Description:****Essential Functions:*** Documents designated communications and events in the incident reporting system.* Answers and prioritizes all emergent and non-emergent calls.* Monitors CCTV cameras and access control systems.* Dispatches appropriate parties to incidents that occur on or surrounding campus.* Notifies Protective Services officers of incoming helicopters and EMS.* Acts as a liaison by providing information regarding a visitor’s visitation at NCH or an employee’s day to day activities.**Education Requirement:*** High School Diploma or equivalent, required.* Associate’s Degree from an accredited institution and/or equivalent law enforcement/military experience and training, preferred.**Certifications:**Officer will be required to complete the IAHSS Basic Security Officer training within the first six months of being hired at the officer’s expense. Once the officer has successfully completed the training, the Security Department will reimburse the officer the cost of the test.**Skills:*** Ability to read and comprehend hospital/departmental policies and procedures, criminal statutes, and regulatory publications. Ability to write legibly.* Sufficient interpersonal skills to effectively interact with all persons, regardless of position, ethnicity, sex, age, or economic status.* Sufficient interpersonal skills to consistently and equitably enforce the policies of the department and hospital and the ability to effectively intervene in interpersonal conflict.* Excellent customer services skills, and the ability to multitask.**Experience:**Upon hire, the Officer will undergo a 4 to 6 week training cycle on the floor and in a classroom setting, under the supervision of a Senior Officer, working multiple shifts and locations for familiarization and experience and learning physical intervention and verbal techniques.\"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet\"