Protective Services Officer

Nationwide Children's Hospital Inc; Columbus (OH); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Nationwide Children’s Hospital seeks a Protective Services Officer to patrol designated areas, monitor security cameras, and respond to emergencies. The role involves intervening in conflicts, documenting incidents, and providing escorts and vehicle assistance as required.

Qualified candidates will have a High School diploma and a valid Ohio driver’s license with insurance. Training in IAHSS is required within six months of hire, with reimbursement after successful completion.

Qualifications

• Must be able to read and comprehend hospital policies and procedures.
• Ability to conduct preliminary investigations and document findings on standard forms.
• Strong interpersonal skills to interact with diverse individuals.
• Ability to enforce hospital policies and intervene in conflicts.

Responsibilities

• Patrol designated areas on foot, vehicle, or bicycle and monitor security cameras.
• Intervene safely in interpersonal conflicts or criminal acts and provide appropriate detentions or removals.
• Conduct preliminary investigations and report incidents with accurate documentation.
• Respond to emergencies and internal disaster incidents; assist staff and visitors as needed.
• Escort staff and visitors, provide transportation or lock/unlock activities.

Skills

Patrol procedures

Interpersonal skills

Report writing

Emergency response

Education

High School diploma

Job description

## Protective Services OfficerApply: Full time: Posted Today: R-27867**Overview:****Schedule:**Full time, Benefits Eligible **Shifts Available:****Required to work every Saturday and Sunday**Various shifts offered depending on availability **Location:**Multiple locations including Main Campus, Behavioral Health Pavilion and Offsites Available**Job Description Summary:**Patrols, monitors, and secures assigned areas, patients, visitors, and employees to ensure safety and security.**Job Description:****Essential Functions:*** Performs random and frequent patrols as assigned in designated area on foot, motor vehicle, or bicycle, and monitors security cameras.* Intervenes in interpersonal conflict or criminal acts safely and effectively to maintain order, providing appropriate detention, restraint, or removal from premises.* Conducts preliminary investigations and reports criminal, safety, and security incidents. Maintains accurate documentation of daily activities and incidents.* Responds to and provides assistance in emergency situations and internal disaster incidents.* Performs staff and visitor escorts or transportation, vehicle assistance, and “lock/unlock” activities. Enforces hospital parking policies and procedures.* Responds safely, effectively, and efficiently (SEE) to all related matters that come to their attention and in the performance of activities as assigned.**Education Requirement:**High School diploma, required.**Licensure Requirement:**Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.**Certifications:**Officer will be required to complete the IAHSS Basic Security Officer training within the first six months of being hired at the officer’s expense. Once the officer has successfully completed the training, the Security Department will reimburse the officer the cost of the test.**Skills:*** Ability to read and comprehend hospital/departmental policies and procedures, criminal statutes, and regulatory publications.* Ability to successfully conduct preliminary investigations and document findings on standard departmental or hospital forms.* Sufficient interpersonal skills to effectively interact with all persons, regardless of position, ethnicity, sex, age, or economic status.* Sufficient interpersonal skills to consistently and equitably enforce the policies of the department and hospital and the ability to effectively intervene in interpersonal conflict.* Ability to write legibly.**Experience:*** Upon hire, the Officer will undergo a 4 to 6 week training cycle on the floor and in a classroom setting, under the supervision of a Senior Officer, working multiple shifts and locations for familiarization and experience and learning physical intervention and verbal techniques.* Officer will be required to complete the IAHSS Basic Security Officer training within the first six months of being hired at the officer’s expense. Once the officer has successfully completed the training, the Security Department will reimburse the officer the cost of the test.**Physical Requirements:**OCCASIONALLY: Bend/twist, Blood and/or Bodily Fluids, Climb stairs/ladder, Cold Temperatures, Communicable Diseases and/or Pathogens, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hot Temperatures, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Reaching above shoulder, Squat/kneel, Working at HeightsFREQUENTLY: Computer skills, Depth perception, Driving motor vehicles (work required) \\*additional testing may be required, Repetitive hand/arm use, Sitting, StandingCONTINUOUSLY: Audible speech, Color vision, Decision Making, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Seeing – Far/near, Walking\"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet\"