Communication Associate

Platinum Coastal Group; Fayetteville (NC); Presencial; USD 24 000 - 32 000; Tempo integral

Resumo da oferta

Platinum Coastal Group is seeking an entry-level hospitality associate to deliver memorable, high-touch guest interactions across our hotels, resorts, attractions, venues, or entertainment properties. This on-site role emphasizes face-to-face engagement and proactive guest support.

A strong hospitality mindset is valued; prior experience helps but training is provided. You will work in a busy environment, welcome guests, answer questions, and help resolve issues while gathering feedback for

Qualificações

• Entry-level hospitality role
• Strong communication and guest service skills
• Willingness to learn and adapt in a fast-paced environment

Responsabilidades

• Create warm, personalized face-to-face guest interactions
• Answer questions and help guests navigate the experience
• Recognize service opportunities and assist with issue resolution
• Gather feedback and communicate recurring needs to the team

Conhecimentos

Communication

Training

Leadership

Descrição da oferta de emprego

About This Opportunity

This entry-level role focuses on memorable, high-touch guest interactions across hotels, resorts, attractions, venues, or entertainment properties.

On-site expectation

This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position.

About This Opportunity

This entry-level role focuses on memorable, high-touch guest interactions across hotels, resorts, attractions, venues, or entertainment properties.

On-site expectation

This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position.

Core Responsibilities

• Create warm, personalized face-to-face guest interactions
• Answer questions and help guests navigate the experience
• Recognize service opportunities and assist with issue resolution
• Gather feedback and communicate recurring needs to the team

Hospitality mindset

A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.

Skills: communication,training,leadership