Services Associate

Platinum Coastal Group; Chesterfield (MO); On-site; USD 26,000 - 32,000; Full time

Job summary

Platinum Coastal Group in Chesterfield, Missouri is seeking an entry-level on-site hospitality team member to warmly welcome guests, assist with check-in, and answer questions about amenities and events.

You’ll work face-to-face with members and visitors in a friendly, fast-paced environment, with training provided; prior hospitality experience helps but is not required.

Qualifications

• Welcoming guests and assisting with check-in or account questions.
• Explain amenities, programs, events, and membership benefits.
• Resolve routine service needs in person and maintain guest satisfaction.

Responsibilities

• Welcome members and assist with check-in or account questions
• Explain amenities, programs, events, and membership benefits
• Resolve routine service needs in person
• Support member events and engagement initiatives

Skills

membership

entry-level

team work

Job description

This entry-level opportunity supports members at clubs, resorts, attractions, fitness or recreation properties through relationship-focused onsite service.

Guest contact is central to the job.

This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position.

Where you’ll contribute

• Welcome members and assist with check-in or account questions
• Explain amenities, programs, events, and membership benefits
• Resolve routine service needs in person
• Support member events and engagement initiatives

You may thrive here if:

A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.

Skills: membership,entry-level,team work