Commercial Underwriting Support Specialist

PMA Companies; Center Square (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

PMA Companies is seeking a Technical Assistant to support commercial underwriters with processing customer service requests and maintaining accurate records. You will rate multi-state new/renewal business, quotes, issues and endorsements, while aiding underwriting assistants and coordinating with brokers, agents and insureds on complex accounts.

The role emphasizes accurate documentation, timely processing, and adherence to compliance policies.

Qualifications

• Experience assisting underwriters with processing customer requests.
• Ability to rate multi-state new and renewal business and endorsements.
• Familiarity with underwriting guidelines and compliance policies.

Responsibilities

• Maintain rating manuals and update program changes and logs.
• Prepare new and renewal policies, audits and endorsements for input.
• Review applications and issue commercial line policies.
• Gather information from underwriters to rate and issue policies and quotes.
• Uphold the company code of conduct and applicable laws.

Skills

Underwriting support experience

Multi-state rating knowledge

Strong organizational skills

Excellent communication skills

Education

High School Diploma or GED

Job description

PMA Companies is seeking a Technical Assistant to support commercial underwriters with processing customer service requests and maintaining accurate records. You will rate multi-state new/renewal business, quotes, issues and endorsements, while aiding underwriting assistants and coordinating with brokers, agents and insureds on complex accounts.

The role emphasizes accurate documentation, timely processing, and adherence to compliance policies.