Commercial Tenant Accounts & Collections Specialist

Benderson Development Company, LLC; Sarasota (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Benderson Development Company, LLC is seeking a Tenant Account Representative to manage commercial tenant accounts in Sarasota, FL. The role focuses on proactive rent collection, clear tenant communication, and accurate accounts maintenance within a professional portfolio.

You will monitor payments, resolve billing issues, issue credits with approval, and collaborate with leasing and legal teams to manage past-due accounts and bankruptcy processes.

Qualifications

• Minimum of 5 years in account collections, customer service, or related accounting field.
• Strong organizational, communication, and analytical skills, with high attention to detail.
• Proficient in MS Word and Excel; experience with AS400 or MRI software is a plus.

Responsibilities

• Monitor rent payments and AR reports to identify delinquencies.
• Contact tenants to discuss arrears and negotiate repayment plans.
• Track payments and verify via scanned-check system.
• Resolve billing discrepancies by consulting leases and records.
• Process credits on AR accounts with management approval.
• Coordinate with leasing, counsel, and collections on past-due accounts.
• Prepare default letters and coordinate with external counsel.
• Compile proof-of-claim reports for tenant bankruptcies.

Skills

Organizational skills

Communication skills

Analytical skills

Attention to detail

Tools

MS Word

Excel

AS400

MRI

Job description

Benderson Development Company, LLC is seeking a Tenant Account Representative to manage commercial tenant accounts in Sarasota, FL. The role focuses on proactive rent collection, clear tenant communication, and accurate accounts maintenance within a professional portfolio.

You will monitor payments, resolve billing issues, issue credits with approval, and collaborate with leasing and legal teams to manage past-due accounts and bankruptcy processes.