Commercial Solutions Engineer - US, Remote

Dash0; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

€60 monthly lifestyle allowance

Job summary

Dash0 is seeking a technical advisor to enterprise customers, shaping observability solutions that fit real-world environments. This role blends pre-sales and post-sales support—from architecture discussions and proofs of concept to customer guidance and technical content—while working fully remote across the United States.

You will design observability architectures using OpenTelemetry and Kubernetes, translate needs into scalable implementations, develop PoCs, deliver technical demos to

Qualifications

• Deep knowledge of Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
• Hands-on instrumentation, telemetry data ingestion, and performance optimization.
• Clear communication with technical and business audiences, and collaboration across teams.

Responsibilities

• Design observability architectures using OpenTelemetry, Kubernetes, and cloud-native technologies.
• Translate customer needs into scalable implementations and advise on telemetry modeling, instrumentation, and collector design.
• Develop and execute proofs of concept that demonstrate technical capabilities and business value.
• Deliver technical demos and presentations for engineering teams and executives.
• Partner with account teams throughout sales engagements and help customers realize technical value.
• Build reusable demo environments and reference architectures, and contribute to documentation or talks.

Skills

Kubernetes

OpenTelemetry

Technical communication

Tools

Salesforce

HubSpot

Job description

Role overview

Serve as a technical advisor to enterprise customers and prospects, shaping observability solutions that fit real-world environments. The position combines pre-sales and post-sales support, from architecture discussions and proofs of concept to customer guidance and technical content. It is fully remote anywhere in the United States, with business travel required.

Responsibilities

• Design observability architectures using OpenTelemetry, Kubernetes, and cloud-native technologies.
• Translate customer needs into scalable implementations and advise on telemetry modeling, instrumentation, and collector design.
• Develop and execute proofs of concept that demonstrate technical capabilities and business value.
• Deliver technical demos and presentations for engineering teams and executives.
• Partner with account teams throughout sales engagements and help customers realize technical value.
• Build reusable demo environments and reference architectures, and contribute to documentation, talks, or other technical content.

Requirements

• Deep knowledge of Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
• Strong understanding of DevOps, SRE, and platform engineering practices.
• Demonstrated ability to build technical demonstrations, architectures, and proofs of concept.
• Clear communication with both technical and business audiences, and collaborative work across teams.
• Strong problem-solving skills for diagnosing technical challenges.

Nice to have

• B2B SaaS pre-sales or sales engineering experience.
• Contributions to OpenTelemetry or the broader observability ecosystem.
• Familiarity with Salesforce or HubSpot, or experience in a high-growth startup.

Benefits and work setup

• Fully remote within the US; business travel is part of the role.
• Competitive salary, equity, a €60 monthly lifestyle allowance, and location-specific benefits.
• Career development opportunities and direct access to company leadership.