Commercial Solar Operations & Dispatch Coordinator

United States Digital Space LLC; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Opportunities for growth and advanced

HMO- Maxicare

Job summary

United States Digital Space LLC seeks a highly organized operations specialist to support day-to-day maintenance of commercial solar assets. You will monitor systems, review performance data, and troubleshoot issues remotely, escalating to field service only when necessary.

You will coordinate with clients, vendors, technicians, and internal teams, explaining technical matters clearly to non-technical stakeholders and documenting all actions taken.

Qualifications

• 2+ years' hands-on experience across solar or energy monitoring portals.
• Experience with SolarEdge, Enphase, Fronius, and SMA platforms.
• Experience supporting commercial assets and communicating with asset owners or property management groups.
• Experience coordinating large projects at a project-management or project-coordination level.
• Experience using a CRM or structured work-management platform; Zoho preferred.

Responsibilities

• Support day-to-day operations and maintenance of commercial solar assets.
• Monitor solar systems using performance data, alerts, equipment history, and technical documentation.
• Investigate and troubleshoot solar system issues remotely before determining whether field service is required.
• Identify opportunities to resolve issues through remote resets, recommissioning, communication corrections, or manufacturer support.
• Determine when technician dispatch is necessary due to safety concerns, equipment failure, production loss, or limited remote visibility.
• Coordinate service activities with clients, vendors, technicians, manufacturers, and internal teams.
• Communicate technical issues, urgency, business impact, and next steps clearly to non-technical stakeholders.
• Help reduce unnecessary truck rolls while ensuring critical system issues are addressed promptly.
• Maintain accurate records of service issues, troubleshooting steps, resolutions, and follow-up actions.
• Support commercial solar projects and service coordination from issue identification through resolution.

Skills

Solar monitoring portals

CRM / work-management

Zoho

Remote troubleshooting

Project coordination

Communication with stakeholders

SolarEdge

Enphase

Fronius

SMA

EnSights

AlsoEnergy

Stem

Tools

Zoho

SolarEdge

Enphase

Fronius

SMA

EnSights

AlsoEnergy

Stem

Job description

United States Digital Space LLC seeks a highly organized operations specialist to support day-to-day maintenance of commercial solar assets. You will monitor systems, review performance data, and troubleshoot issues remotely, escalating to field service only when necessary.

You will coordinate with clients, vendors, technicians, and internal teams, explaining technical matters clearly to non-technical stakeholders and documenting all actions taken.