Commercial Services Manager

Insight Enterprises, Inc.; Chicago (IL); On-site; USD 75,000 - 89,000; Full time

Benefits offered by this job

Hybrid work schedule

Freedom to work from another location for up to 30 days per year

Job summary

Insight Enterprises, Inc. is looking for a Commercial Services Manager to oversee the implementation of technology solutions and manage client engagements. This role requires significant experience in IT project management and a Bachelor's degree. The ideal candidate will lead resources efficiently, ensuring client satisfaction and financial performance while fostering a collaborative work environment.

This position offers hybrid work options and opportunities for professional growth within a Fortune 500 company focused on innovation and employee development.

Qualifications

• 5-8 years of experience managing technology projects including desktop refresh and new technology deployment.
• Experience in full IT life cycle project management.
• Two years’ experience in field service management.

Responsibilities

• Manage delivery, development, and implementation of technology solutions for clients.
• Oversee day-to-day operations of the team and employee maintenance.
• Manage the financial aspect of the team including P&L and budget.

Skills

Project Management

Team Leadership

Service Financial Management

Resource Management

Risk Management

Education

Bachelor's degree (B.A.)

Job description

Commercial Services Manager

AZ, US, 11111

Requisition Number: 105509

Services Manager

Location:

Candidates who live within commuting distance of an Insight hub will be expected to follow the hybrid work schedule aligned to that location. Candidates who do not reside within commuting distance of an Insight office may work fully remote.

Compensation:

Base Compensation for this role may range from 75,000-89,000, with additional performance based compensation and other benefits available.

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

As a Services Manager, you will manage delivery, development, and implementation of technology solutions for clients. Functions include resource management, service operations management and/or scope management of the project or client engagement, quality and performance metrics of the engagement and/or team, resource management of both technical and non-technical resources associated with the engagement or team, including risk, communication plans, change management, financial performance and overall client satisfaction. Along the way, you will get to:

• Ability to lead a team of personnel by providing leadership, assistance and advice.
• Manage the day-to-day operations of the team and is responsible for employee maintenance (forecasting, operational efficiencies, reviews, etc.), including the management and assistance of company growth through guidance and training.
• Manage the assigned financial aspect of the team, which may include subset ownership of the assigned P&L as well as associated budget.
• Manage the development of client statements of work (SOW’s) and associated change control process.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor's degree (B.A.) from a four-year college or university; or equivalent combination of education and experience.
• 5-8 years of experience managing technology projects including desktop refresh, new technology deployment and program management experience in full IT life cycle (acquisition, deployment, refurbishment, maintenance) and other IT projects related to infrastructure.
• Two years’ experience with field service management and service financial management.
• Experience in Project Management is desired.

What you can expect

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.