Commercial Service Operations Leader

Entech Network Solutions, LLC.; Tempe (AZ); On-site; USD 85,000 - 120,000; Full time

Job summary

Entech Network Solutions, LLC. seeks a Commercial Service Operations Manager to lead daily operations and drive growth in service and maintenance for commercial HVAC/R, plumbing and mechanical services.

The ideal candidate will organize teams, resolve issues and build accountable operations with a hands-on leadership approach. Key responsibilities include improving workflows, coordinating with technicians and project teams, and expanding the service department while growing revenue and ensuring

Qualifications

• 5–7+ years of experience in operations, service delivery, department management or a related leadership role.
• Experience leading teams that serve commercial or industrial customers.
• Strong scheduling, organization, communication and problem-solving skills.

Responsibilities

• Own daily department operations, including scheduling, coordination and service delivery.
• Work closely with technicians, project teams and leadership to keep work organized and address operational issues.
• Establish clear expectations and accountability for responsiveness, execution and customer satisfaction.
• Serve as a key contact for commercial and industrial customers, resolving concerns and building lasting relationships.
• Improve workflows and processes to support reliable service and department growth.
• Help develop the service and maintenance team as the operation expands.
• Identify opportunities to retain customers, expand existing relationships and grow service revenue.

Skills

Operations leadership

Scheduling

Communication

Problem solving

Job description

Entech Network Solutions, LLC. seeks a Commercial Service Operations Manager to lead daily operations and drive growth in service and maintenance for commercial HVAC/R, plumbing and mechanical services.

The ideal candidate will organize teams, resolve issues and build accountable operations with a hands-on leadership approach. Key responsibilities include improving workflows, coordinating with technicians and project teams, and expanding the service department while growing revenue and ensuring