Commercial Services Manager

Orion International; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company Vehicle

Company Phone

Performance Bonus

Job summary

Orion International seeks a Commercial Service Manager to lead a major commercial HVAC service operation and translate military leadership and maintenance experience into a high-impact leadership role.

You will manage a team of technicians, guide maintenance and repairs, balance technical and business priorities, and drive branch revenue, margins, and customer satisfaction with a global company that offers strong resources and long-term career growth.

Qualifications

• Proven experience leading or managing technicians.
• Strong understanding of commercial HVAC systems, maintenance, troubleshooting, and repair.
• Experience managing technician workload, scheduling, training, or performance.
• Strong customer-facing and communication skills.
• Ability to lead a team while balancing technical and business priorities.

Responsibilities

• Lead and develop a team of commercial HVAC technicians
• Oversee technician workload, scheduling, performance, and development
• Provide technical guidance on HVAC maintenance, troubleshooting, and repairs
• Help drive branch performance, revenue, margins, and customer satisfaction
• Recruit, train, and develop service technicians

Skills

Leadership

HVAC knowledge

Communication skills

Team management

Education

Bachelor's degree in Business/Engineering or related field

Job description

Company Vehicle | Company Phone | Performance Bonus

Lead. Troubleshoot. Build a Team. Make an Impact.

Are you a military leader, maintenance supervisor, or experienced HVAC professional ready to take the next step into a leadership role?

Looking for a Commercial Service Manager to lead a major commercial service operation. This is an opportunity to take your technical and leadership experience into a role with a global company, strong resources, and long-term career growth.

For transitioning and former military leaders, your experience leading maintenance teams, managing complex equipment, troubleshooting technical issues, developing personnel, and keeping operations running can translate extremely well into this position.

What You'll Do

• Lead and develop a team of commercial HVAC technicians
• Oversee technician workload, scheduling, performance, and development
• Provide technical guidance on HVAC maintenance, troubleshooting, and repairs
• Help drive branch performance, revenue, margins, and customer satisfaction
• Recruit, train, and develop service technicians

What We're Looking For

• Proven experience leading or managing technicians.
• Strong understanding of commercial HVAC systems, maintenance, troubleshooting, and repair
• Experience managing technician workload, scheduling, training, or performance
• Strong customer-facing and communication skills
• Ability to lead a team while balancing technical and business priorities

Preferred Experience

• 5+ years of commercial HVAC experience
• Commercial Service Manager or Service Operations experience
• P&L, revenue, margin, forecasting, or branch KPI experience
• Business development or account growth
• Knowledge of commercial building codes
• Bachelor's degree in Business, Engineering, or related field

Military leadership and technical maintenance experience are highly relevant to this opportunity. If you've led teams, managed maintenance operations, worked with complex mechanical systems, and know how to keep people and equipment performing, we'd like to hear from you.