Commercial Service Manager: Lead Tech Teams & Revenue

Snider Fleet Solutions; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus opportunity

Comprehensive benefits package

401(k) with company match

Paid Time Off and Holidays

Professional development and careerAdv

Job summary

Snider Fleet Solutions, a leading tire dealer and retread provider in the United States, seeks a Commercial Service Manager to direct daily work orders to technicians, oversee service quality, and enforce safety procedures. The role emphasizes building teams and long-term relationships while driving branch performance.

The candidate will manage technician productivity, assist with billing, and support sales with quotes and service inquiries, with opportunities for professional development and

Qualifications

• 2+ years of experience as a commercial tire technician.
• 3+ years of experience assigning commercial service work orders to technicians.
• Proficient in MS Office and able to learn other software (Maddenco, AS400, SAP, etc.).
• Commercial TIA certification (strongly preferred).
• Forklift Certification (or ability to obtain following employment).
• Valid Driver's License or state(s) equivalent and must be insurable to drive by company standards.

Responsibilities

• Receive, create, assign, and monitor all service work orders to technicians
• Manage productivity of technicians, with a focus on monthly revenue goals
• Perform billing as needed, including reviewing completed work orders for accuracy
• Assist branch manager with maintaining up to date employee administrative files
• Provide sales staff support with service quotes, product look-ups, and any customer concerns
• Oversee customer scheduled fleet work, scrap tire analysis, and other customer needs
• Assist with warehouse duties (inventory, load/unload, barcoding, scan billing, etc.)
• Conduct daily inspection of warehouse, service bays, trucks, and equipment
• Ensure proper branch opening and closing procedures are being followed

Skills

Leadership

Customer service

Time management

Communication

Tools

MS Office

Maddenco

AS400

SAP

Job description

Snider Fleet Solutions, a leading tire dealer and retread provider in the United States, seeks a Commercial Service Manager to direct daily work orders to technicians, oversee service quality, and enforce safety procedures. The role emphasizes building teams and long-term relationships while driving branch performance.

The candidate will manage technician productivity, assist with billing, and support sales with quotes and service inquiries, with opportunities for professional development and