Commercial Service Leader: Doors & Dock Systems

JJS Group; Florida; Presencial; USD 75.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and full benefits

Full training on products, systems, & 

Stability of an established national

Descripción de la vacante

JJS Group is seeking a Commercial Service Supervisor for its Charlotte, NC area. You will lead the commercial service and installation crews focused on commercial doors, loading dock equipment, and related systems.

The role combines field leadership with P&L ownership and cross-functional collaboration. You’ll spend about a quarter of your time in the field visiting sites, supporting crews, and meeting customers, while maintaining high safety and service standards.

Formación

• Experience leading hands-on teams in field service or trades.
• Servant‑leader who coaches and enables the team to win.
• Strong ownership of results and ability to meet shared goals.

Responsabilidades

• Lead, support, and develop experienced installation and service crews.
• Own the commercial division’s performance: productivity, quality, customer satisfaction, and financial results.
• Plan with crew leads and ensure resources and tools are available for success.
• Travel to job sites about 25% of the time to visit and support crews.
• Serve as escalation point for customer and job issues.
• Use company systems to track jobs, performance, and understand P&L drivers.
• Promote safe work practices across the team.

Conocimientos

Leadership

Servant‑leader mindset

Ownership/accountability

Business sense / P&L awareness

Computer literacy (email, spreadsheets

Customer-facing / field service

Herramientas

Microsoft Excel

Spreadsheets

Reporting systems

Descripción del empleo

JJS Group is seeking a Commercial Service Supervisor for its Charlotte, NC area. You will lead the commercial service and installation crews focused on commercial doors, loading dock equipment, and related systems.

The role combines field leadership with P&L ownership and cross-functional collaboration. You’ll spend about a quarter of your time in the field visiting sites, supporting crews, and meeting customers, while maintaining high safety and service standards.