Commercial Installation Supervisor – Door & Loading Dock Systems

JJS Group; Florida; Presencial; USD 75.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and full benefits

Full training on products, systems, & 

Stability of an established national

Descripción de la vacante

JJS Group is seeking a Commercial Service Supervisor for its Charlotte, NC area. You will lead the commercial service and installation crews focused on commercial doors, loading dock equipment, and related systems.

The role combines field leadership with P&L ownership and cross-functional collaboration. You’ll spend about a quarter of your time in the field visiting sites, supporting crews, and meeting customers, while maintaining high safety and service standards.

Formación

• Experience leading hands-on teams in field service or trades.
• Servant‑leader who coaches and enables the team to win.
• Strong ownership of results and ability to meet shared goals.

Responsabilidades

• Lead, support, and develop experienced installation and service crews.
• Own the commercial division’s performance: productivity, quality, customer satisfaction, and financial results.
• Plan with crew leads and ensure resources and tools are available for success.
• Travel to job sites about 25% of the time to visit and support crews.
• Serve as escalation point for customer and job issues.
• Use company systems to track jobs, performance, and understand P&L drivers.
• Promote safe work practices across the team.

Conocimientos

Leadership

Servant‑leader mindset

Ownership/accountability

Business sense / P&L awareness

Computer literacy (email, spreadsheets

Customer-facing / field service

Herramientas

Microsoft Excel

Spreadsheets

Reporting systems

Descripción del empleo

Commercial Service Supervisor – Door & Loading Dock Systems

About the Company

JJS Group is partnering with a nationally recognized manufacturer and distributor of door systems to hire a Commercial Service Supervisor for its Charlotte branch. The company combines manufacturing, distribution, and corporate-owned sales and service locations, serving homeowners, builders, and commercial customers across North and South Carolina.

About the Role

You’ll lead the branch’s commercial team, which focuses on commercial doors, loading dock equipment, and dock shelters and seals. The team is made up of seasoned technicians, many with 20+ years in the trade. They work in crews (a lead tech and a helper), and each lead runs their own jobs.

This is not a foreman role, and you won’t be on every job site. Your job is to support your team, remove obstacles, hold the standard, and own the results of the commercial operation.

What You’ll Do

• Lead, support, and develop experienced commercial installation and service crews
• Take ownership of the commercial division’s performance, including productivity, quality, customer satisfaction, and financial results
• Work with crew leads to plan and prioritize work and make sure they have what they need to succeed
• Spend about 25% of your time in the field visiting job sites, supporting crews, and meeting with customers
• Act as the escalation point for customer and job issues
• Use company systems and reports to track jobs and performance, and understand the P&L drivers behind the numbers
• Promote safe work practices across the team

What We’re Looking For

• Experience leading hands-on teams in field service, the trades, construction, installation, facilities, or a similar environment
• A servant‑leader mindset: you build trust, coach rather than micromanage, and put your team in a position to win
• Strong ownership: you hold yourself accountable for results and help the team hit shared goals
• Business sense: you understand how a P&L works and what drives it (line‑by‑line expertise not required)
• Comfort with basic computer tools such as email, spreadsheets, and reporting systems
• Overhead door or dock equipment experience is a plus but not required. We’ll teach you the products, the corporate systems, and the reporting.

What’s Offered

• $75,000–$85,000 base salary, based on experience
• Medical, dental, and a full benefits package
• Full training on products, systems, and processes
• The stability of an established national manufacturer with a strong local team

Our client is an equal opportunity employer.