Commercial & Sales Support Specialist

Davis Machine; Euless (TX); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company if

Paid time off (PTO)

Paid holidays

Company-paid life insurance

Short-term and long-term disability

Job summary

Davis Machine is seeking a Commercial Assistant / Customer Service Representative to support our fittings commercial team. This on-site role collaborates with customers and internal teams to ensure accurate sales orders, quotations, and RFQs.

You will manage multi-task priorities while maintaining timely, professional communication. The ideal candidate is organized, detail-oriented, and responsive, with experience in manufacturing and ERP systems like JobBOSS.

Qualifications

• Previous experience in customer service, sales support, order entry, commercial administration, or a related role preferred.
• Experience working in a manufacturing environment preferred.
• Experience with JobBOSS or a similar ERP/manufacturing system is a plus.

Responsibilities

• Enter and maintain customer sales orders and related information in JobBOSS.
• Review customer orders for accuracy and communicate questions or discrepancies as needed.
• Maintain accurate sales order records and process order changes.
• Respond to customer order status and delivery inquiries by coordinating with internal departments.
• Assist with preparing, entering, tracking, and distributing customer quotations and RFQs.
• Gather information needed to support timely and accurate customer quotations.
• Maintain quote records and assist with follow-up on open quotations.
• Serve as a professional day-to-day contact for customer questions, requests, and order-related communications.

Skills

Customer service

Sales support

Order entry

ERP systems

Tools

JobBOSS

Microsoft Office

Job description

Davis Machine is seeking a Commercial Assistant / Customer Service Representative to support our fittings commercial team. This on-site role collaborates with customers and internal teams to ensure accurate sales orders, quotations, and RFQs.

You will manage multi-task priorities while maintaining timely, professional communication. The ideal candidate is organized, detail-oriented, and responsive, with experience in manufacturing and ERP systems like JobBOSS.