Inside Sales Representative

Davis-Standard; Stonington (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Davis-Standard, a global leader in extrusion and converting technology, seeks an Inside Sales Representative in Connecticut. You will manage transactional accounts, respond to inquiries, and work to grow profitable sales in the assigned territory by retaining existing business and uncovering new opportunities.

You will build rapport with customers, process quotes and orders in the ERP system, upsell services, and collaborate with internal teams to meet quotas.

Qualifications

• Minimum of 2 years Inside sales experience.
• Strong communications in English, verbal and written.
• Ability to read mechanical and electrical drawings.
• Proficient with MS Office and ERP systems.

Responsibilities

• Make outbound calls and respond to customer inquiries for spare parts.
• Answer phone calls and emails professionally.
• Accurately confirm replacement parts to meet specifications.
• Upsell services and make product recommendations.
• Enter quotes and orders into ERP system.
• Close sales and meet quotas.

Skills

Prospecting

Negotiation

Closing deals

Communication

Time management

Organizational skills

Self-motivated

Client-focused

Rapport building

Reading drawings

Education

High School Diploma

College Diploma in Business Administration

Tools

ERP systems

MS Office

Reading drawings

Job description

Davis-Standard is a global leader in the design, development and distribution of extrusion and converting technology. Our system, encompasses over 14 product lines to support manufacturing applications and customers in a wide variety of industries, including automotive, building & construction, consumer products, medical and packaging. Our company has manufacturing and technical facilities in the United States, Canada, China, Germany, Finland, Switzerland and the United Kingdom.

Job Purpose

Reporting to the Manager of Inside Sales Representatives the role will function as a liaison between Davis Standard Internal Departments, its current customers, and potential new customers as well as Outside Sales representatives. To manage and grow profitable sales for the assigned business territory (primarily, but not limited to, transactional accounts) by retaining existing business and by uncovering new opportunities to include Davis- Standard products in a customer’s finished goods. To make a positive contribution, enabling Davis Standard to continue to grow and operate in an effective, efficient, and profitable manner. To work with outside vendors to obtain quotes of products and processes in a professional manner.

Responsibilities

• Make outbound calls and respond to customer inquiries for spare parts quickly and efficiently
• Answer phone calls and emails in a professional manner
• Accurately confirm replacement parts to meet specifications
• Build rapport with customers
• Collect customer information for future follow-ups
• Upsell services and make product recommendations
• Close sales and meet and exceed company quotas
• Enter quotes and orders into Appropriate ERP system
• Identify sales opportunities
• Support order picking and shipping as required
• Staying informed about product and service information updates

Job Requirements

• High School Diploma is required; College Diploma in Business Administration and or equivalent is preferred
• Minimum of 2 years Inside sales experience
• Energetic, self-motivated, client focused is a must
• Strong technical aptitude with the ability to read mechanical and electrical drawings
• Working knowledge of MS Office suite of products
• Self disciplined with excellent organizational and time management skills
• Ability to work efficiently in a fast paced environment
• Strong prospecting, negotiating and closing skills
• Strong communication skills - English verbal and written is required
• People oriented and experienced in rapport building