Commercial Sales & Operations Lead

AutoZone; West Falls Church (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

Stock Purchase Plan

AutoZone employee discounts

Career growth opportunities

Living Well program

Job summary

AutoZone is seeking a Commercial Specialist in Falls Church, VA to drive WOW customer service and grow commercial sales. You will blend customer service, sales support, and logistics coordination to ensure smooth order fulfilment and delivery while leading in the manager's absence.

The role rewards strong communication, organization, and problem solving, with opportunities to advance within the department and contribute to a high-performing team.

Qualifications

• Experience in customer service and sales support is preferred.
• Familiarity with billing, inventory and delivery processes.
• Commitment to safety and compliance with procedures.
• Valid driver's license and clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business via inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication skills

Multitasking

Billing familiarity

Inventory & delivery processes

Safety & compliance

Driver's license

Job description

AutoZone is seeking a Commercial Specialist in Falls Church, VA to drive WOW customer service and grow commercial sales. You will blend customer service, sales support, and logistics coordination to ensure smooth order fulfilment and delivery while leading in the manager's absence.

The role rewards strong communication, organization, and problem solving, with opportunities to advance within the department and contribute to a high-performing team.