Commercial Sales & Logistics Lead

AutoZone; Saginaw (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

AutoZone is seeking a Commercial Specialist to support our commercial sales and service operations. You will drive WOW! customer service, grow commercial sales, and coordinate order fulfillment and delivery.

The role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department. You will assist commercial customers with product selection, billing accuracy, and timely deliveries while maintaining strong relationships.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.
• Bilingual English and Spanish is a plus.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Strong customer service

Communication skills

Multitasking

Billing knowledge

Inventory management

Delivery coordination

Safety compliance

Bilingual English/Spanish

Tools

AutoZone systems

Billing software

Inventory tools

Job description

AutoZone is seeking a Commercial Specialist to support our commercial sales and service operations. You will drive WOW! customer service, grow commercial sales, and coordinate order fulfillment and delivery.

The role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department. You will assist commercial customers with product selection, billing accuracy, and timely deliveries while maintaining strong relationships.