Commercial Sales & Operations Leader

AutoZone; Federal Way (WA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

401(k) with company match

Job summary

AutoZone in the United States is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and ensure smooth order fulfillment and delivery. The role blends customer service, sales support and logistics coordination, with opportunities to lead within the department.

Responsibilities include assisting commercial customers with product selection and orders, managing billing and deliveries, conducting account visits, and promoting a safe, compliant work environment.

Qualifications

• Must have strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Multitasking

Billing & delivery

Safety compliance

Driver's license

Bilingual English/Spanish

Job description

AutoZone in the United States is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and ensure smooth order fulfillment and delivery. The role blends customer service, sales support and logistics coordination, with opportunities to lead within the department.

Responsibilities include assisting commercial customers with product selection and orders, managing billing and deliveries, conducting account visits, and promoting a safe, compliant work environment.